Overview:
Arrow Exterminators is a pest control service located in Mobile, Alabama. The company has established a reputation for quality service, offering various pest control solutions to ensure homes are pest-free.
Services Provided:
– General pest control
– Inspections
– Bait station maintenance
Wildlife Control Offered:
No
Timings:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (251) 634-0020
Website: https://www.arrowexterminators.com/alabama/west-mobile-service-center
Customer Reviews and Sentiment:
Arrow Exterminators has received consistently high praise, reflected in their impressive rating of 4.9 stars based on 139 reviews.
Positive feedback highlights the company’s professionalism, thoroughness, and customer-centric approach:
“Arrow will always be my exterminators… they care about the customer.” – James Greene
“Always professional and no hassle if we have ever had to call back.” – Paul Doyle
“Very thorough during their inspections.” – Israel Crawford
However, there are some significant complaints regarding their scheduling practices:
“I was placed on hold… and there is ZERO accountability with this ‘no schedule, just show up’ policy.” – Chassity Simmons
Review Summary:
Positive Sentiments: High levels of professionalism, thorough inspections, responsiveness to customer needs, and flexibility in scheduling.
Negative Sentiments: Issues surrounding scheduling practices leading to customer dissatisfaction, specifically with unannounced visits.
Additional Ratings:
BirdEye: 4.9 stars based on 139 reviews, indicating strong overall customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating considers the overwhelmingly positive customer feedback while noting the significant concerns regarding the lack of communication about service visits.
Conclusion:
Arrow Exterminators is a highly regarded pest control company in Mobile, AL, known for its thorough and professional service. However, potential customers should be aware of the scheduling issues raised in some reviews, which may affect their experience.
Member Since August 2024
Listing Id 201678