Home Pest Control Co in Decatur, Alabama 35601

Home Pest Control Co

502 14th St SE, Decatur, AL 35601

3.6 (14 reviews)

Overview:
Home Pest Control Co is a pest control service located in Decatur, Alabama. The company offers various pest control solutions and is known for its service quality, although it has received mixed feedback from customers.

Services Provided:
Pest control services, termite inspections.

Wildlife Control Offered:
No

Contact Information:
Phone: (256) 353-4672

Customer Reviews and Sentiment:
Home Pest Control Co has a rating of 3.6 stars based on 14 reviews.

Positive feedback highlights the employees’ knowledge and friendliness, as well as their punctuality and thoroughness.

Examples of positive reviews include:
“Great service and very knowledgeable and friendly employees.” – Penelope Mccravy
“Friendly, punctual and very thorough.” – Brenda Holmes

However, there are significant complaints related to poor customer service and reliability.

Examples of negative reviews include:
“Under termite bond. 8 months late in 2022.” – Jim Hard
“Beware. They said they were coming out to look at the house for termites and never heard from them again.” – Greg Johnson

Review Summary:
Positive Sentiments: Knowledgeable and friendly employees, punctual service, thorough inspections.
Negative Sentiments: Reliability issues, significant delays, and instances of poor customer service.

Additional Ratings:
Google Reviews: 3.6 stars based on 14 reviews.

Total Lead Smart Rating: 4.0
This rating reflects general customer satisfaction with the services provided but is tempered by the notable negative experiences regarding reliability and service issues.

Conclusion:
Home Pest Control Co in Decatur, AL, has a mixed reputation. While some customers praise the knowledgeable and friendly staff, numerous complaints highlight issues with reliability and communication. Potential clients should weigh both positive and negative feedback before deciding to engage their services.

Member Since August 2024

Listing Id 192770

Contact Info

502 14th St SE, Decatur, AL 35601
(256) 353-4672
Lead Smart Rating :
4.0/10.0

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Listing location

502 14th St SE, Decatur, AL 35601

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Reviews

Jim Hard

a year ago

Under termite bond. 8 months late in 2022. Talked to owner and they inspected mid October. Paid bill, inspected on their own 4 months later and want to be paid again. Said they were catching up to original contract date. Does no good to inspect 4 months later. Contract should be reset to each October.

Casey Banks

a year ago

There is a woman on this team that steals from home owners.

Penelope Mccravy

3 years ago

Great service and very knowledgeable and friendly employees.

abbie parker

3 years ago

I don’t know anything about this business or their services except that whoever was driving their truck yesterday has no regard for others or their safety. This Home pest control truck was randomly sitting in Java Jaay parking lot, no where near the drive thru line. I went to get in the drive thru line and had to slam on brakes from this truck cutting me off and almost hitting me to get in front of me. Like I said, I know nothing of this business or services but certainly won’t ever use them.

greg johnson

3 years ago

Beware. They said they were coming out to look at the house for termites and never heard from them again, no call no nothing. Liar’s.

Brenda Holmes

4 years ago

Friendly, punctual and very thorough

Buddy Terry

6 years ago

Owners are nice had to change spray man didn’t like him