Ponca City Animal Control

Overview:
Ponca City Animal Control is an animal control service located in Ponca City, Oklahoma. The organization is tasked with managing stray animals and providing care for local wildlife.

Services Provided:
Animal control, stray animal pickup, animal sheltering, pet care.

Wildlife Control Offered:
No

Timings:
Monday to Friday, 8 AM to 5 PM

Contact Information:
Phone: (580) 767-0401
Website: http://www.poncacityok.gov/index.aspx?NID=195

Customer Reviews and Sentiment:
Ponca City Animal Control has received notably low ratings with a score of 2.6 out of 10 based on 10 reviews.

Positive reviews express appreciation for specific staff members and their care for animals:
“Very nice people! So glad they picked up my dog and kept her safe…” – Julia Higgins
“Amazing people. They treat all the animals so well.” – Loellita Thompson

On the negative side, multiple customers report severe issues with communication and service delivery:
“Useless. Apparently unable to drive 15 minutes to pick up 2 stray dogs…” – Maya Doyle
“They NEVER answer the phone… I’ve been trying to contact them for 3 months now…” – Crystal Colbert

Review Summary:
Positive Sentiments: Friendly and caring staff, good animal care.
Negative Sentiments: Poor communication, unresponsive service, and reports of animals being euthanized.

Additional Ratings:
BirdEye: 2.6 stars based on 10 reviews, reflecting significant customer dissatisfaction highlighted through the reviews.

Total Lead Smart Rating: 3.0

Conclusion:
Ponca City Animal Control faces substantial challenges with customer satisfaction, primarily due to poor communication and delays in service. While some individuals commend the care provided to animals, potential clients should be aware of the overarching issues before seeking assistance from this organization.