IPS Painting in Hockessin, Delaware 19707

IPS Painting

10 Ash Tree Rd, Hockessin, DE 19707

4.4 (13 reviews)

Overview:
IPS Painting is a professional painting company located in Hockessin, DE. Known for its high-quality service and expertise in both interior and exterior painting, the company has built a strong reputation for customer satisfaction.

Services Provided:
– Interior painting
– Wallpaper removal
– Trim painting and repair
– Custom color consulting
– Caulking and surface preparation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (302) 650-5344

Customer Reviews and Sentiment:
IPS Painting has received mostly positive feedback across various platforms, with an overall rating of 4.4 stars based on 13 reviews.

Positive feedback emphasizes the professionalism, efficiency, and high quality of work delivered by the team. Customers have praised Chris and his crew for their attention to detail, cleanliness, and overall positive experience.

Examples of positive reviews include:
“Chris and his company are top notch… They made everything look new and refreshed.” – Stacey Coope
“On time, pleasant, great value and top notch work!” – Jenine Papp
“The quality of work they did… was perfect!” – Stephanie Moran

However, there are some negative sentiments regarding customer service. A few customers reported rushed interactions and lack of follow-up, which left them dissatisfied.

Examples of negative reviews include:
“I’m very disappointed in the outcome of this company… Would not recommend this company to anyone.” – DCR
“Horrible customer service, and was extremely rude when I was trying to get a quote.” – leigh jackson

Review Summary:
Positive Sentiments: Professionalism, high-quality workmanship, attention to detail, timely service, and excellent communication.
Negative Sentiments: Inconsistent customer service, reported rushed interactions, and lack of follow-up.

Additional Ratings:
BirdEye: 4.4 stars based on 13 reviews, indicating a strong overall customer satisfaction with some concerns noted in customer service.
Total Lead Smart Rating: 8.0/10 – This rating reflects the company’s strengths in quality and professionalism, tempered by the noted communication issues.

Conclusion:
IPS Painting in Hockessin, DE, stands out for its exceptional painting services and customer satisfaction. Clients have largely praised the quality of work and professionalism of Chris and his team. However, potential customers should consider the mixed feedback, particularly regarding customer service responsiveness, before making a decision.

Member Since August 2024

Listing Id 269643

Contact Info

10 Ash Tree Rd, Hockessin, DE 19707
(302) 650-5344
Lead Smart Rating :
8.0/10.0

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10 Ash Tree Rd, Hockessin, DE 19707

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Reviews

Stacey Coope

a year ago

Chris and his company are top notch. I cannot say enough good things about IPS. I got the recommendation from my sister after she used them. We moved to a house with a ton of wallpaper and dark trim. Chris and his team were able to totally transform our house by taking all wallpaper down and painting everything including the extremely dark trim and made everything look new and refreshed. Chris is also great to talk to and work with. He knows his stuff and is super kind and doesn’t try to give you a sales pitch. He is honest and trustworthy. They also came back to touch up some spots after the carpet crew chipped some of our paint. Use IPS, you won’t regret it! Thank you Chris and crew!

Brian Atallian

a year ago

The best paint lines in the business. Done on time and very professional.

Jenine Papp

a year ago

We have used IPS a number of times now for interior painting and they have always been exceptional. On time, pleasant, great value and top notch work!

Stephanie Moran

a year ago

My husband is a competent DIYr and rarely hires out to get stuff done, but this time we needed an entire 2story interior house painted – trim, ceilings, walls, plus caulking & repair in several places. It would have taken us forever lol! For the sake of time and aggravation he agreed to let a professional take over. Chris at IPS was quick and easy getting us a quote and then scheduled. He had a team that would get it all done in 4 days! He communicated with me the whole time. When it was completed and my husband got first look, he called me gushing about the quality of work they did and my husband doesn’t gush about anything! Seriously. He could not get over how perfect they made it. Specifically certain trim pieces where they needed to really caulk & sand before painting. The house was also left in spotless condition. We would not hesitate to recommend IPS to anyone!

b jf

a year ago

Chris at IPS painting and his crew are the best! They painted our ceiling in 1 day, and it was a huge vaulted ceiling. 2 coats! And, made spackle repairs beforehand. When they sanded, they use a Festool HEPA filter machine and NO dust was left anywhere. Best painting experience and best interior repair work business we have ever used. I’m looking around for more things for Chris and IPS painting to come back and fix now! Tnx Chris. rjf, kef

DCR

a year ago

I’m very disappointed in the outcome of this company. The interaction was rushed and didn’t seem very detail oriented. I feel if you aren’t interested in doing a job as a business owner, you shouldn’t waste the customers time. I was told I would hear back in a few days and I never did. Would not recommend this company to anyone. Was looking forward to getting some painting jobs done, will take my business elsewhere. Response to Owner: Chris, go ahead and report me. I’m not lying and would welcome anyone from Google to reach out to me for the information. Please stop replying to me as it’s my freedom of speech to post a review on my experience with a company.

Lana Edmondson

2 years ago

Chris and his team did an amazing job painting the interior of my house from top to bottom. The team was always on time, they worked non-stop, they were so neat with everything and just so professional. I can’t believe how they transformed my interior. They did an incredible job. I highly recommend Chris and his team.

Deborah Crowley

2 years ago

We were so pleased with Chris and his team. They painted most of the interior of our home and now I feel like we are just moving into a new home. His color consultant, Denise, was invaluable in her suggestions. All in all, the experience was very professional, clean, attention to detail was excellent, and the project was finished ahead of schedule.

Meredith McIntosh

2 years ago

Chris and his team are experts at their craft. Chris worked with us to pick colors and sheen. They were on time, professional, moved fast through the house and detailed oriented. They also were super clean, as they did the work and then had everything organized by end of day, with little disruption to our household. Besides the beautiful transformation, I felt cared for by Chris and the team. They always aimed to please and their passion for their business comes through. I highly recommend this team for all your painting needs. I’ll be calling them for my next paint job. Thanks IPS for transforming our home and seeing my vision through!

leigh jackson

3 years ago

Horrible customer service, and was extremely rude when I was trying to get a quote