ACI Coatings in Spokane Valley, Washington 99206

ACI Coatings

11406 E Montgomery Dr, Spokane Valley, WA 99206

4.1 (25 reviews)

Overview:
ACI Coatings is a professional painting company located in Spokane Valley, WA. They specialize in a range of painting services for both residential and commercial properties, known for their attention to detail and commitment to customer satisfaction.

Services Provided:
– Interior Painting
– Exterior Painting
– Staining
– Residential and Commercial Painting

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (509) 891-4959
Website: https://www.acicoatings.com/

Customer Reviews and Sentiment:
Google Reviews: 4.1 stars based on 25 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and attention to detail. Customers have praised their timely service and friendly employees.

Examples of positive reviews include:
“Shane was kind and professional through the entire process.” – Ethan Breithaupt
“ACI Coatings did the painting and staining of our entire house inside and out. We were VERY pleased.” – Scott Mader
“Excellent work!!” – Burton Rau

Negative feedback emphasizes issues relating to communication and project delays. Specific complaints include lack of follow-up for quotes and dissatisfaction with the completed work.

Examples of negative reviews include:
“I called to get a quote for a project & they never called me back.” – Fu Yu
“Job was not satisfactory.” – Wavy Jones

Review Summary:
Positive Sentiments: Professionalism, quality work, attention to detail, timely service, and friendly staff.
Negative Sentiments: Communication issues, project delays, and unsatisfactory final results for some customers.

Additional Ratings:
BirdEye: 4.1 stars based on 25 reviews, which aligns with Google Reviews indicating consistent customer experiences.
Total Lead Smart Rating: 6.5/10. This rating reflects a generally favorable perception of ACI Coatings for their quality of service, weighed against notable communication issues and customer complaints.

Conclusion:
ACI Coatings stands out as a competent choice for painting services in Spokane Valley, WA, especially valued for their professionalism and high-quality work. However, potential clients should be mindful of some communication and scheduling challenges noted in customer reviews.

Member Since August 2024

Listing Id 290334

Contact Info

11406 E Montgomery Dr, Spokane Valley, WA 99206
(509) 891-4959
Lead Smart Rating :
6.5/10.0

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11406 E Montgomery Dr, Spokane Valley, WA 99206

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Reviews

Ethan Breithaupt

8 months ago

Shane was kind and professional through the entire process. Thank you ACII for a job well done!

Amy Leonetti

a year ago

Well…. If you are going to be driving your company truck and wearing your company uniform at a sporting event you shouldn’t act how you did. 9 and 10 year olds playing lacrosse and your son gets a penalty and the other kid is down on the ground crying. You yell “that a boy get that kid a academy award I didn’t know Lebron James was playing”. There is CHILD hurt and you yell this in front of a 100 parents proudly in your uniform. Then when another dad looks at you, you try to fight him in front of everyone. When you left you throttled out of the parking lot not even caring that there were 20-30 kids in the parking lot. Nice employee you got here.

Wavy Jones

a year ago

Job was not satisfactory

Fu Yu

a year ago

I called to get an quote for a project & they never called me back so Don’t waste your time calling them for a quote because they will never get back to you about your project

Bob Meyer

2 years ago

Great job

Candace Haggard

3 years ago

Just be warned that the painting might take 3 times longer than they said it would and in the middle of a job they may be pulled away to do bigger jobs and there may be a lot of mis- communication, no communication at all at times and multiple areas you should double check to make sure they have actually painted. Thank you to some of the crew who were professional and good at communicating and for a couple in management-don’t forget to communicate to your actual client. And when you say 3 weeks maybe don’t linger for an extra 3 months-during a pandemic and while homeschooling. Very frustrating as the home owner. Overall most actual painters did good work as well as the shop workers. Also, be more organized with your accounts. Thank you for being done.

Burton Rau

4 years ago

Excellent work!!

Scott Mader

4 years ago

ACI Coatings did the painting and staining of our entire house inside and out. We were VERY pleased. Excellent quality, attention to detail, and keeping their word was just some of their high points. We definitely recommend ACI.

R R

4 years ago

ACI Professional interior painters did great work and were good to work with.

Tim Warner

4 years ago

They did an unbelievable for a competitive price. Showed up on time, did job in a timely manner and employees were very friendly.