CertaPro Painters of Salem-Eugene

Overview:
CertaPro Painters of Salem-Eugene is a professional painting company located in Salem, Oregon. They specialize in both interior and exterior painting services, focusing on quality workmanship and customer satisfaction.

Services Provided:
– Interior painting
– Exterior painting
– Professional consultation
– Scheduling and project management

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (541) 653-8383
Website: https://certapro.com/salem-eugene/?utm_source=google&utm_medium=organic&utm_campaign=gmb

Customer Reviews and Sentiment:
CertaPro Painters of Salem-Eugene has garnered mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 6 reviews.

Positive feedback highlights the company’s professionalism, punctuality, and quality of work. Customers have expressed satisfaction with the results of their painting services.

Examples of positive reviews include:
“We had interior painting done and we were very happy with the results. They were punctual and professional.” – Amy
“We felt the CertaPro Painters was very thorough and professional throughout the scheduling all the way to completion of the project.” – MVCC MVPS

On the other hand, negative feedback points to issues with customer engagement and communication.

An example of a negative review:
“Never received the estimate, never received a return email regarding the estimate.” – Philip Johnson

Review Summary:
Positive Sentiments: Professionalism, punctuality, thoroughness, quality work, and good communication during the painting process.
Negative Sentiments: Lack of follow-up on estimates and feelings of disengagement from the company’s side.

Additional Ratings:
BirdEye: 3.3 stars based on 6 reviews, indicating a similar trend with some satisfied customers but notable room for improvement.
Total Lead Smart Rating: 5.2 (Reflecting average customer satisfaction with notable concerns regarding communication and follow-up.)

Conclusion:
CertaPro Painters of Salem-Eugene offers competent painting services, with many customers praising their professionalism and quality of work. However, the mixed reviews, particularly around communication issues and engagement, suggest that potential clients should consider these factors when deciding to use their services.