Heritage Painting & Fine Finishing

Overview:
Heritage Painting & Fine Finishing is a painting company located in Roseburg, Oregon. The business primarily focuses on residential and commercial painting projects, offering high-quality finishes and customer service.

Services Provided:
– Residential and commercial painting
– Interior and exterior painting
– Cabinet painting

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (541) 673-6869
Website: http://heritagepainting1.com/

Customer Reviews and Sentiment:
Heritage Painting & Fine Finishing has garnered a mixed rating across several platforms:

Google Reviews: 4.0 stars based on 7 reviews.

Positive feedback highlights the company’s quality of work, timeliness, and professionalism. Customers appreciate the friendly crew and overall good prices.

Examples of positive reviews include:
“Timely in showing up, provided enough manpower and completed the work with excellent quality.” – Tony Hansen
“They did a wonderful job on the exterior of our house! Looks extremely nice.” – Matt Strauch
“I would highly refer Heritage painting to everyone.. everything turned out perfect.” – Donna Per

However, there are notable complaints regarding customer service and quality of work.
A significant negative review mentions issues with the quality of paint and poor communication after the project was finished:
“They started out super strong… but the paint WAS NOT the brand they said it would be nor was it the finish we paid for.” – Danyel Fosdick

Review Summary:
Positive Sentiments: Quality workmanship, timeliness, friendly staff, good pricing.
Negative Sentiments: Issues with paint quality, lack of response from management regarding complaints, perceived overpricing.

Additional Ratings:
Total Lead Smart Rating: 6.5/10
This rating is based on the overall customer satisfaction, consistent positive feedback on job quality, but offset by significant complaints around customer service and product delivery issues.

Conclusion:
Heritage Painting & Fine Finishing appears to offer reliable painting services in Roseburg, OR, known for their quality work and friendly approach. However, potential clients should weigh the significant complaints regarding product quality and customer service when considering their services.