Thompson Professional Painting Company

Overview:
Thompson Professional Painting Company, located in Charlotte, NC, is a painting contractor offering a range of services focused on residential and commercial painting projects. The company aims to provide a high-quality finish while ensuring customer satisfaction throughout the process.

Services Provided:
– Exterior and interior painting
– Faux finishes
– Cabinet painting
– Residential and commercial services

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (704) 477-7129
Website: www.thompsonpropainting.com

Customer Reviews and Sentiment:
Thompson Professional Painting Company has received mixed reviews across various platforms:

Google Reviews: 3.5 stars based on 10 reviews.

Positive feedback highlights the company’s responsiveness, quality of work, and professionalism. Customers have appreciated the neatness and thoroughness of the service provided.

Examples of positive reviews include:
“Jeff cares about every aspect of your project… I would recommend him to anybody looking for an enjoyable stress-free contracting experience!” – Nicholas Willoughby
“They were responsive, prompt, courteous, neat, clean, thorough, fast, and reasonably priced!” – Lauren Lurz
“They look amazing!… all in all we found them to be a pleasant and professional company to work with.” – Mary Fink

Conversely, some customers have reported dissatisfaction with the quality of work and management, indicating potential issues with accountability.

Examples of negative reviews include:
“This guy does not do quality work, does not do what he says he will do…” – Mary Harmon
“Will not complete what was promised and disappointed in the paint job on cabinets.” – Patti Keener

Review Summary:
Positive Sentiments: High responsiveness, quality of work, professionalism, thorough clean-up, and reasonable pricing.
Negative Sentiments: Inconsistency in quality, management issues, failure to complete promised work.

Additional Ratings:
BirdEye: 3.5 stars based on 10 reviews, reflecting a similar trend of customer satisfaction with notable concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has not received a formal rating.

Total Lead Smart Rating: 5.5/10
This rating is based on the mixed positive and negative sentiments from customers, reflecting a business that provides quality work but may have issues with consistency and customer management.

Conclusion:
Thompson Professional Painting Company offers a range of painting services in Charlotte, NC, backed by a team that aims to deliver quality results. However, potential customers should consider the mixed reviews and feedback on service consistency before proceeding with their projects.