International Paint Stripping in Romulus, Michigan 48174

International Paint Stripping

15300 Oakwood Dr, Romulus, MI 48174

3.7 (22 reviews)

Overview:
International Paint Stripping is a reputable paint stripping service located in Romulus, MI. The company specializes in stripping car bodies and other items made from various materials, particularly for classic car restoration businesses. They are known for their professional approach and reliability within the automotive restoration community.

Services Provided:
– Paint stripping
– E-coating
– Burn-off services
– Restoration support

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (734) 942-0500
Website: https://internationalpaintstripping.com/

Customer Reviews and Sentiment:
International Paint Stripping has an average rating of 3.7 stars based on 22 reviews.

Positive feedback highlights the company’s professionalism, quick turnaround times, competitive pricing, and exceptional customer service. Customers have mentioned the efficiency and reliability of the services provided.

Examples of positive reviews include:
“Being a business in the classic car restoration industry for decades… Mark and his team have earned their spot at the top of our list.” – James Higginbotham
“Overall, their efficiency and quality of service make them an invaluable asset to my company.” – Joshua Pritchett
“These folks are great… get the job done, no muss, no fuss, great prices.” – Nancy Krempa

Negative reviews mention issues with communication, price increases, and customer service complaints.

Examples of negative reviews include:
“Prices going up and quality going down… Had an issue and they cared less.” – Dave Kachinosky
“Very unprofessional attitude, refused to give my money back.” – Earl Whitman

Review Summary:
Positive Sentiments: Professionalism, quick turnaround, competitive pricing, excellent communication, efficient service.
Negative Sentiments: Issues with pricing transparency, customer service complaints, unresponsiveness.

Additional Ratings:
Google Reviews: 3.7 stars based on 22 reviews.
Total Lead Smart Rating: 6.5/10. This rating is based on the overall customer satisfaction and mixed feedback, indicating that while many customers appreciate the service, some have experienced significant issues that have affected their trust in the business.

Conclusion:
International Paint Stripping is a solid choice for paint stripping services in Romulus, MI, particularly valued by businesses in the classic car restoration industry for their professionalism and service quality. However, potential customers should be cautious of the mixed reviews, particularly regarding customer service and communication issues.

Member Since August 2024

Listing Id 286721

Contact Info

15300 Oakwood Dr, Romulus, MI 48174
(734) 942-0500
Lead Smart Rating :
6.5/10.0

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15300 Oakwood Dr, Romulus, MI 48174

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Reviews

James Higginbotham

6 months ago

Being a business in the classic car restoration industry for decades, we spent years creating a reputable list of subs and partner businesses that are reliable and we can count on day in and day out. Mark and his team have earned their spot at the top of our list. International Paint Stripping has been nothing but professional. Over the years, they have done an excellent job on all the car bodies we have sent to them for stripping and e-coating. We look forward to continuing to work with them in the future.

Joshua Pritchett

6 months ago

International Paint Stripping has been a key partner for our Porsche restoration company, handling over 20 bodies with outstanding professionalism. Their pricing is very competitive, and they consistently deliver quick turnarounds, which is crucial in our business. The booking process, requiring a small deposit, ensures a secured and reliable time slot. What’s most commendable is their commitment to schedules, never having to reschedule or miss an appointment. Working with Mark has been a highlight; his excellent communication and customer service greatly enhance the experience. Overall, their efficiency and quality of service make them an invaluable asset to my company.

gregory wilson

a year ago

Cash only and they only estimated my cost no final price before being called to come pick up parts.

Nancy Krempa

3 years ago

These folks are great. We bring cast aluminum patio furniture here for burn-off. Mark & his people get the job done, no muss, no fuss, great prices. Bring your stripping jobs here without worry!

Dave Kachinosky

3 years ago

Prices going up and quality going down. Had been doing business with them for over 20 years. Had an issue and they cared less.

Earl Whitman

3 years ago

this company is a terrible to use, Mark is a rude combative owner. Phone operator covers for him if you are trying to speak with him… took my deposit 200.00 was a must. “as we are booked months in advance. … 2 days later, I called to cancel my 2 month appt. many, many, many calls ,messages, with operator for Mark. …. no help no acknowledgement from Mark. .. no nothing. .. finally I went into shop.. mark not in. ….again later mark not available. … finally, finally I caught up with him…. very unprofessional attitude, refused to give my money back. ..he very arguetime told me to leave his business now. I had to call the POLICE to come. . they did come. ..he very irate, ready to Fight me. .. still no refund. .. Police said I have to go to COURT & sue him….. I did. ..

james gann

3 years ago

Delivering a burn off oven again from texas . Have been here three times always greated with a smile and handshake

Eco Truck Wash (Eco Truck Wash)

4 years ago

Great Service!!! Quick turn around and very competitive prices. Super Happy!!!! Mark is great to work with. Will be doing business with him the rest of my life.

Bill Moe

6 years ago

I delivered parts to the company

Donna Lopez

6 years ago

Poorly ran business period.