Michael Renzi Painting Co., LLC in Pittsfield, Massachusetts 1202

Michael Renzi Painting Co., LLC

19 Harris St, Pittsfield, MA 01202

4.4 (8 reviews)

Overview:
Michael Renzi Painting Co., LLC is a painting contractor located in Pittsfield, MA. The company provides a variety of painting services and is noted for its quality workmanship, professionalism, and customer service.

Services Provided:
– Interior and exterior painting
– Residential repairs
– Renovation painting

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (413) 443-4253
Website: https://www.mrenzipainting.com/

Customer Reviews and Sentiment:
Michael Renzi Painting Co., LLC has received mixed reviews across different platforms:

Google Reviews: 4.4 stars based on 8 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and customer relationships. Customers have praised the crew’s politeness and engagement during projects.

Examples of positive reviews include:
“Tim did… exceptional work, polite, engaging and always professional.” – RoAnn Wendling
“Very professional and efficient.” – Earl Borden

However, some negative sentiments focus on customer service issues and communication problems.

Examples of negative reviews include:
“Will not stand behind peeling paint… they are not responding either by phone or in person.” – Richard Jaffe
“Since his wife Debra took over I found her to be rude and very uncooperative.” – Arthur Susser

Review Summary:
Positive Sentiments: High-quality work, professionalism, polite staff, and good customer relations.
Negative Sentiments: Poor customer service, communication issues, and dissatisfaction about handling of complaints.

Additional Ratings:
BirdEye: 4.4 stars based on 8 reviews, indicating overall customer satisfaction with noted issues.
Total Lead Smart Rating: 6.8/10 – This rating reflects a solid reputation for quality work marred by customer service complaints and communication challenges.

Conclusion:
Michael Renzi Painting Co., LLC demonstrates a strong capability in delivering quality painting services in Pittsfield, MA. While many customers appreciate their professionalism and the quality of work, potential clients should be aware of the mixed reviews regarding customer service, particularly under new management.

Member Since August 2024

Listing Id 283790

Contact Info

19 Harris St, Pittsfield, MA 01202
(413) 443-4253
Lead Smart Rating :
6.8/10.0

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19 Harris St, Pittsfield, MA 01202

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Reviews

Richard Jaffe

7 months ago

Will not stand behind peeling paint that was applied late in the Job when the wearer was cold. We cautioned them about painting so late in the season but was assured they will take the necessary precautions. Now that it has peeled they are not responding either by phone or in person Just read the response. They never advised about the deck in relation to cold weather other than to assure me that it would not be a problem. as far as not receiving calls its not because I didn’t call them they just ignored them and now are claiming I never called. Not True!!

RoAnn Wendling

a year ago

Recent roof troubles lead to extensive damage to our home so we reached out to several companies to do the repairs and painting. We are thrilled that we went with Michael Renzi Painting. My husband and I are extremely happy with the quality of work that Tim did at our home. His work was exceptional, he was polite, engaging and always professional. He represented the company exceedingly well and we would/will easily recommend your company to friends and family in need of a well done job. We look forward to reaching out to you for all our future painting needs.

Arthur Susser

2 years ago

Was a pleasure to do business when Michael Renzi was alive. Since his wife Debra took over I found her to be rude and very uncooperative. I even called once to try and get a small job done and learned she blocked my phone call, Very disappointed in her attitude. Disgusting as I was a very good customer and previously only had Michael do all my paintings Shame on her for ruing a good business relationship.

Earl Borden

3 years ago

Just a awesome company to do business with ! Very professional and efficient.

Oliana Tenkorang

5 years ago

We hired the company to help us renovate the upstairs of our home.There were a few delays towards the end but overall it came out nice. Will give it an 8/10. The workers were always prompt and professional. Deb and Chris were flexible and the price was reasonable. Thanks!!!!