Superior Paint & Glass

Overview:
Superior Paint & Glass is a reputable painting service located in Caldwell, ID. The company primarily specializes in providing painting services as well as window repair and installation, focusing on quality workmanship and customer satisfaction.

Services Provided:
– Painting services
– Window repair and installation
– Thermal pane window inserts

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (208) 459-1693
Website: https://www.superiorpaintandglass.net/

Customer Reviews and Sentiment:
Superior Paint & Glass has garnered a mix of reviews across different platforms:

Google Reviews: 4.2 stars based on 112 reviews.

Positive feedback highlights the company’s prompt service, professionalism, and reliability. Customers appreciate the quality of work and responsiveness, especially in urgent situations.

Examples of positive reviews include:
“Very fast order for a new thermal pane window insert for me.” – Hank Lincoln
“Very reliable and straightforward.” – nail it down construction LLC
“These guys are great dealing with all our constant requests.” – Daini Fifer

However, there are notable negative reviews regarding communication and delays, contributing to overall customer dissatisfaction.

Examples of negative reviews include:
“This company is terrible…still waiting for them to contact me with an install date.” – Mitch Middleton
“Terrible experience.” – John Wasson

Review Summary:
Positive Sentiments: Quick service, professionalism, quality products, reliability, and prompt resolution of issues.
Negative Sentiments: Poor communication, long wait times for estimates, and unresolved service requests.

Additional Ratings:
BirdEye: 4.2 stars based on 112 reviews, aligning with customer satisfaction but reflecting the mixed experiences noted.
Total Lead Smart Rating: 6.8/10, considering the strong positive sentiment from a majority of customers, balanced against the significant negative reviews highlighting service delays.

Conclusion:
Superior Paint & Glass appears to offer quality painting and window services in Caldwell, ID. While many customers praise their professionalism and quality work, potential clients should be cautious of the mixed reviews regarding wait times and communication issues before deciding to engage their services.