Big Tex Tree Service

carol schreiber

a day ago

Christian w/ Big Tex got a crew to our house quickly when a tree fell on our house during Hurricane Beryl. They carefully removed the tree off our roof and did a great clean-up of the debris. Excellent communication and ensured all was good before collecting the fee. I recommend!

Debbie McManus

a month ago

Big Tex Tree Service is unreliable. They bid & accepted my job and for over a month said they were going to show up multiple times and would not. They box to take out 13 trees and if the job was too much for them to handle the should have been honest instead of stringing us along. Several times saying their crew was sick or that the ground was too wet. They have no communication. Finally when I got irritated and calling multiple times a day both the owner and my contact just ghosted us and would not take calls or return text. VERY unprofessional. A cheap quote isn’t always a good quote. BEWARE.

Shawn Robertson

a month ago

Don’t use this company! We hired them about a year ago to clean up after freezing weather. Expensive but they showed up and did the work. I wouldn’t say they cleaned up after themselves but we were fine with it. The salesman came by recently to ask about more work on our 5 acre property in the Forest Creek area. After a delay, due to some injury to their salesman (One day he said he was in a motorcycle accident, the next day he said a bull charged him and he got his arm caught in a fence or something. Lying) I let that red flag slide and we agreed they’d come out the following week to complete the work. He bid the job and I offered him a couple hundred $ more than he bid as it’s a lot of work. He sent a text a few days later asking if we could move the work to a future date, which I agreed to. When that date arrived they were a no show. I called him and he said they stayed on a prior project as there was more work there. No call, no courtesy at all. I let him know I’d be out of town for a week and he promised they’d be there on Monday the 20th. They were a no show again and I called. They’re in Houston. No call, no courtesy. He begged to have until the end of the day to let me know when they would be out to do the work at our property. He never called, never showed. We did some site work twice to provide a good work environment. Still haven’t heard from the guy. Hire someone else.

Jim Roche

2 months ago

I’ve used Big Tex Tree Service for nearly a decade. Always professional, on time and extremely thorough. I had a large oak trimmed recently and very happy with the results.

Cortney Lindholdt

3 months ago

Big Tex Tree Service does a wonderful job, they are quick, clean and most importantly take pride in protecting your trees natural growth patterns. The teams are knowledgeable and honest. Can’t recommend them enough.

Patti Cryar

8 months ago

The whole crew was awesome. They did a very professional job on my trees. I found them to knowledgeable, helpful and trustworthy. I was very happy to see how well they did with the trees and the cleanup. I will definitely use them again. Patricia Cryar

Timothy Hanes

9 months ago

Can’t get a hold of anyone to quote my job…

Lisa Hogue

a year ago

Our townhome community used Big Tex Tree Service to do major clean up of trees after the freeze this year for a significant price. They were definitely not the lowest bid but we picked them based on the extra efforts in addition to what they promised they would do. They promised to not only remove hanging limbs and limbs off the fences and roofs but to also evaluate each tree for viability to survive (they claimed to have an arborist that would evaluate each tree), remove those trees that were dead or not expected to survive, and shape all our trees. We had to stay with them pretty much every day pointing out trees missed, limbs missed, hanging on houses or fences, and obviously dead trees. They often left areas incomplete, were argumentative when we had to continue to point it out things missed. At that point they started to tell us that is not what they meant they would do. After requesting they come back because they left many trees that were obviously dead, and we had many owners complaining (not a leaf in sight, grey and brittle and while not an Arborist you could tell these were, in fact, dead), they told us to give them time, they would sprout out. They did not. We called many times requesting they come back and finish the job as promised. First, we were told they couldn’t come back this way just for us because they were working out of town and it was expensive for them. After about the 5th call to them, we were ghosted. We are not complainers and we are appreciative when people do good work. This was a big job and we had a big responsibility to be good stewards with our homeowners contributions. We were simply promised that our property would be in the best shape when they left. It was not. We would not recommend this company. If you use them, make sure to hold them to all items negotiated. Parmer Village Townhomes, Board of Directors

Travis Wallace

a year ago

Was very happy with Big Tex. They did about four houses in my neighborhood. Very eager to please staff and didn’t leave until I was happy.

carl Smith

a year ago

My mom, who lives in Quitman,Tx., hired big tex to get rid of a pine tree stump in her back yard. They did a lousy job, leaving the stump sticking up enough to where that area can’t be mowed and large pieces of the stump are still there. She tried calling Christian but he has never called her back. They have never returned my calls either. This all started about 3 months ago. My mom is a heart patient who has had multiple back surgeries and is taking care of her invalid sister. She paid them $450.00 to do the work and is getting no consideration from them. We came to the conclusion that they are a fly-by-night company that never frequents the same area twice.