BuckTom Services, LLC in Asheville, North Carolina 28806

BuckTom Services, LLC

431 Old County Home Rd, Asheville, NC 28806

4.6 (125 reviews)

Overview:
BuckTom Services, LLC is a tree service company located in Asheville, NC, specializing in various tree care and landscaping services. With a strong reputation for quality work, they cater to both residential and commercial clients looking for tree trimming, removal, and overall landscaping improvement.

Services Provided:
– Tree trimming
– Tree removal
– Landscaping
– Lawn maintenance
– Emergency tree services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (828) 281-2825
Website: [https://bucktom.com/](https://bucktom.com/)

Customer Reviews and Sentiment:
BuckTom Services, LLC has received positive feedback across various platforms:

Google Reviews: 4.6 stars based on 125 reviews.

Positive sentiments include praise for the quality of work, professionalism, prompt service, and reasonable pricing. Customers express high satisfaction with their experiences, particularly in handling responses during emergencies.

Examples of positive reviews include:
“Couldn’t be more happy with the quality and service of Ken and the BuckTom team.” – Bailey Horsley
“Excellent job trimming large trees… handled professionally.” – Karen Thatcher
“Way better than I expected. Prompt and thorough service.” – Judi Haberkorn

However, there is a negative sentiment related to a lack of responsiveness in providing referrals, which indicates some room for improvement in customer service.

Review Summary:
Positive Sentiments: High-quality workmanship, professional team, prompt service, competitive pricing, and effective handling of emergencies.
Negative Sentiments: Issues with customer service in referral situations.

Additional Ratings:
BirdEye: 4.6 stars based on 125 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but does not have a BBB rating due to a lack of customer complaints.

Total Lead Smart Rating: 8.5/10

Conclusion:
BuckTom Services, LLC stands out as a reliable choice for tree and landscaping services in Asheville, NC. With a strong track record of professionalism and customer satisfaction, they are well-regarded by their clients, though potential customers may want to consider the occasional service response issues noted in reviews.

Member Since August 2024

Listing Id 529734

Contact Info

431 Old County Home Rd, Asheville, NC 28806
(828) 281-2825
Lead Smart Rating :
8.5/10.0

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Listing location

431 Old County Home Rd, Asheville, NC 28806

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Reviews

Bailey Horsley

6 days ago

Couldn’t be more happy with the quality and service of Ken and the BuckTom team. I would highly recommend them for any landscaping needs – thank you guys for the quick and awesome work!!

Karen Thatcher

2 months ago

Excellent job trimming large trees near our house and garage, and the price was reasonable. We have used Buck Tom for several years, and all jobs were handled professionally.

Virginia Huffer

2 months ago

We have been using this tree service for years and they do excellent work, always show up on time, and have given us the best price after multiple bids. Highly recommended. I don’t waste time getting other bids now.

Duane Baird

2 months ago

A man of his word. Always count on Steve is do a job correctly and as promised.

James “Zen” Douglas

3 months ago

Simply the best. A True gentleman. Service beyond expectation.

Judi Haberkorn

4 months ago

Stephen and his teams did an exceptional job on tree removal and tree installation as well as overall lawn maintenance and landscaping. Stephen is quick to respond to any request and provides prompt service with high-quality professionals. I give him the strongest recommendation.

Michael Guthrie

10 months ago

I had Buck Tom Services move several loads of fill dirt and a load of gravel to improve my driveway and to landscape my back yard. They did an excellent job, evaen following my frequently-changing requests.

jo bracken

11 months ago

If only every business were run as well as BuckTom! When a freak storm blew through our property, we needed immediate help clearing damaged trees before they fell. Steve was here within a day and the work completed in two. Could not ask for better response or quality! We know we will work with them again as we have in the past.

Nancy Osborne

11 months ago

Called for help and he wouldn’t even give me a referral.

Rich and Michelle Dunkel

a year ago

We could not be more impressed with Steve and his team! We had a large tree fall and block our garage and driveway. When I called, Steve actually picked up the phone and was at our house to assess the situation within 30 minutes…on a holiday! His crew arrived shortly thereafter and were extremely efficient. They left our driveway looking better than it looked before the tree fell! Highly recommend!!