Overview:
Cartwright Tree Care is a reputable tree service company located in Grandview, MO. They specialize in various tree care services, including removal, trimming, and maintenance, and are known for their responsive customer service.
Services Provided:
– Tree removal
– Tree trimming
– Stump grinding
– Clean-up services
– Estimates and consultations
Hours of Operation:
Monday to Saturday, 9 AM to 5 PM
Contact Information:
Phone: (816) 965-6758
Website: http://www.cartwrighttree.com/
Customer Reviews and Sentiment:
Cartwright Tree Care has received a favorable overall sentiment from customers, reflected in their rating of 4.6 stars based on 154 reviews.
Positive feedback highlights the company’s thoroughness, professionalism, fair pricing, and efficient service. Examples of positive reviews include:
“Brian was amazing & provided a very detailed estimate with pics included that took the stress out of everything.” – Miss Carter
“Cartwright… took care of the stump in a timely manner as well.” – Lester Richardson
“We had a dying silver maple… the team was efficient, considerate… and cleaned up so well.” – Liz
However, some customers have raised concerns about unprofessional behavior and communication issues. Negative feedback includes:
“Very unprofessional showed up to the job late and was rude.” – Tyler
“I attempted to follow up with Cartwright multiple times… they never got back to me.” – Catherine Vanacore
Review Summary:
Positive Sentiments: Professional service, thorough communication, efficient work, excellent cleanup, and fair pricing.
Negative Sentiments: Issues with unprofessional staff behavior and responsiveness.
Additional Ratings:
BirdEye: 4.6 stars based on 154 reviews, indicating strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited. The BBB rating is NR (No Rating), with no complaints reported.
Total Lead Smart Rating: 8.2
Conclusion:
Cartwright Tree Care demonstrates a strong reputation in the tree service industry, particularly noted for their skilled work and solid customer service. However, potential clients should remain cognizant of isolated reports of unprofessionalism and communication lapses when considering their services.
Member Since August 2024
Listing Id 555167