Dearborn Tree Services in Westland, Michigan 48186

Dearborn Tree Services

36222 Glenwood Rd Suite B, Westland, MI 48186

3 (23 reviews)

Overview:
Dearborn Tree Services is a tree service company located in Westland, MI, known for providing a range of tree care services including tree removal, trimming, and clean-up. With a local focus, they aim to serve the Westland community effectively.

Services Provided:
– Tree removal
– Tree trimming
– Stump grinding
– Clean-up services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (734) 728-1346
Website: http://www.dearborntreeservice.com/

Customer Reviews and Sentiment:
Dearborn Tree Services has received mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 23 reviews.

Positive feedback highlights their punctuality, professionalism, and efficient clean-up. Customers appreciated timely responses and satisfactory service.

Examples of positive reviews include:
“This company was the 1st of ‘7’ to estimate, call and set appointment and get the job done. The young man that showed up was punctual and professional.” – Troy Robine
“Had our 10-year-old weeping willow tree removed … Very respectful of our property, safe and quick job. Beautiful clean up.” – Lynne Elliott
“Awesome bunch of guys. Jason and his crew were fast and efficient.” – Linda W

However, complaints regarding poor communication and lack of follow-up have adversely affected their reputation.
Examples of negative reviews include:
“I called and left voice mail for these guys no one calls back.” – Essam Suleiman
“Never called me back. How is that for service.” – COREY THOMPSON
“Be aware, they have an F rating with the BBB for a reason.” – Charles McPhail

Review Summary:
Positive Sentiments: Punctuality, professionalism, efficient clean-up, reasonable pricing, and responsive customer service.
Negative Sentiments: Poor communication, unanswered calls, and unresolved complaints regarding service.

Additional Ratings:
BirdEye: 3.0 stars based on 23 reviews, reflecting similar customer satisfaction but highlighting significant issues in communication and service delivery.
Better Business Bureau (BBB): The business has an F rating, indicating considerable customer complaints and unresolved issues.

Total Lead Smart Rating: 5.0

Conclusion:
Dearborn Tree Services offers a range of tree care services in Westland, MI, and is noted for their efficiency and reasonable pricing. However, potential customers should be wary of mixed reviews, particularly concerning communication challenges and their low BBB rating.

Member Since September 2024

Listing Id 605911

Contact Info

36222 Glenwood Rd Suite B, Westland, MI 48186
(734) 728-1346
Lead Smart Rating :
5.0/10.0

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Listing location

36222 Glenwood Rd Suite B, Westland, MI 48186

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Reviews

Troy Robine

a day ago

This company was the 1st of “7” to estimate, call and set appointment and get the job done. The young man that showed up was punctual and professional. THANK YOU ! R. Troy Robine Westland, MI

Lynne Elliott

9 months ago

Had our 10-year-old weeping willow tree removed this morning. Can’t say enough about the service! Very respectful of our property, safe and quick job. Beautiful clean up. Highly recommend!

Essam Suleiman

2 years ago

I called and left voice mail for these guys no one calls back. This is not a good business.

COREY THOMPSON

2 years ago

Never called me back. How is that for service 🐕‍🦺 …

James P.H

3 years ago

I called for an estimate nobody answered the phone neither did and the answering machine never came on I don’t like this kind of business

robin skardoutos

3 years ago

They have a large team that comes out with them they’re efficient and quick they get the job done..

Sheila Oliveira

5 years ago

I have used Dearborn Tree Services without a problem twice in the last three years. Randy came by and gave me an estimate with a 25% discount. It was a fair price each time. One time I had a medium sized Cherry tree cut down and cleaned up within 1 hour. The other time I had the stump grinned and a broken Maple tree branch cut down. Clean up was excellent and the work was done efficiently and professionally. I live in Westland and this is a local company in my area.

Charles McPhail

6 years ago

Be aware, they have an F rating with the BBB for a reason. I had 3 trees removed from my property March of this year, one of which was alongside an old aluminum fence I wanted to replace. I made it clear I did not care about damage to the fence and was told they would be able to remove the tree so I could put up my fence this summer. They purposefully piled the tree chips in a way to hide that a section of the stump 70″x13″ was still left over. After calling, and playing phone tag for several days, I was told they wouldn’t help and was hung up on mid sentence as they have many other calls to take. Very unprofessional.

Linda W

6 years ago

Awesome bunch of guys. Jason and his crew were fast and efficient. Trimmed up the maple that was hanging over my house and clipped out the vine that was growing up my house. I am very happy. Thanks guys

Robert Waynick

7 years ago

Randy was out 2 days after I called. Price was very fair. Storms came thru and had to wait 2 weeks. He dicounted the price and the trees look fantastic. The last company I used butchered my tree 3 year’s ago and then the tree died.