Somerset Stump & Tree Removers in Somerset, Kentucky 42503

Somerset Stump & Tree Removers

18 Silver Creek Dr, Somerset, KY 42503

3.9 (7 reviews)

Overview:
Somerset Stump & Tree Removers is a tree service company located in Somerset, Kentucky. They specialize in tree removal, stump grinding, and yard clean-up services, aiming to provide safe and efficient solutions for tree management.

Services Provided:
– Tree removal
– Stump grinding
– Yard clean-up
– Professional consultations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (606) 492-9261
Website: http://somersetstumpremoval.com/

Customer Reviews and Sentiment:
Somerset Stump & Tree Removers has received mixed reviews across platforms:
Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback emphasizes the professionalism, quality work, and fair pricing offered by the team. Customers were notably satisfied with the thoroughness of the job and the lack of damage to surrounding properties.

Examples of positive reviews include:
“Dustin did a great job exactly what I ask… If you want experience, fair prices and quality work give him a call.” – Zach Jones
“Very pleased with the removal of my trees… Dustins team was professional and knowledgeable.” – Rhonda Taylor

However, complaints have been raised regarding customer service and job scheduling issues.

Negative reviews highlight instances of unfulfilled promises and poor communication:
“They assured me they would fix it… it’s been months and they had no intentions to fix it.” – Ryan Fortenberry
“Unprofessional and amateur business practice… I do not recommend this business.” – James Floyd

Review Summary:
Positive Sentiments: Quality work, professionalism, fair pricing, and minimal property damage.
Negative Sentiments: Poor communication, unfulfilled commitments, and scheduling conflicts.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, indicating a trend of mixed customer satisfaction.
Total Lead Smart Rating: 5.4

Conclusion:
Somerset Stump & Tree Removers presents itself as a viable option for tree services in Somerset, KY, with commendable quality of work and professionalism noted by many customers. However, potential clients should be cautious of the mixed reviews, particularly regarding communication and service delivery issues.

Member Since September 2024

Listing Id 596079

Contact Info

18 Silver Creek Dr, Somerset, KY 42503
(606) 492-9261
Lead Smart Rating :
5.4/10.0

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Listing location

18 Silver Creek Dr, Somerset, KY 42503

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Reviews

Ryan Fortenberry

5 months ago

They busted a chunk out of my fence while cutting a neighbor’s tree. They assured me they would fix it. It’s been months and they had no intentions to fix it. I had been told they ordered a replacement panel. When nothing happened after that and I checked back in they told me the panel they ordered was wrong and they had re-order…still nothing. Then down the road said they forgot, but would get it fixed…clearly never ordered everything. Considering small claims court out of principle.

Zach Jones

7 months ago

Dustin did a great job exactly what I ask. I had a giant tree that over hung my house. He cut it down and a tree beside it and didn’t charge for that. Nothing hit the house and everything looks like brand new. If you want experience, fair prices and quality work give him a call.

Rhonda Taylor

2 years ago

Very pleased with the removal of my trees which were in a very delicate area all trees removed and cleaned up in a timely fashion Dustins team was professional and knowledgable would highly recommend and use again

Rainer Oliver

3 years ago

Did an excellent job removing very large pine trees with him 10 feet of our house. Removed the stumps and all roots, including all the mulch. Did not tear up my yard or damage other trees we wish to save. Would recommend

James Floyd

3 years ago

Had contacted this business in late February 2021 to remove a large branch and 2 brush piles in my yard. A woman came by on March 2nd to do an estimate. A price was given and agreed. I stated I the ground had to be dry because I wanted to minimize damage to my yard. I contacted this woman on Friday the 5th and we agreed on Wednesday the tenth of March. The 10th comes and I don’t hear from them. I sent a message asking when they would be there. After an hour was responded to. She called me after 12 stating they were busy with a job from the day before they hadn’t finished and an emergency customer and wanted to know if they could come another day. When we agreed on today last week I was told their schedule was clear for the day and it wouldn’t be a problem. I declined to aquiess their request and told her I’d go with a competitor. Unprofessional and amateur business practice. I set aside my whole day to be here. I do not recommend this business. Don’t waste your time like I did.