Overview:
Allen’s Tree Care, located in Newport, KY, offers professional tree services aimed at maintaining the health and aesthetics of residential and commercial landscapes. With an emphasis on customer satisfaction and quality work, the company has garnered a strong reputation in the local community.
Services Provided:
– Tree trimming
– Tree removal
– Arborist consultations
– Yard cleanup
– Fertilization and maintenance
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (859) 743-1840
Website: http://allenstreecare.com/
Customer Reviews and Sentiment:
Allen’s Tree Care has a solid rating of 4.8 stars based on 16 reviews.
Positive feedback highlights the efficiency, professionalism, and reliability of their services. Customers have appreciated the quality of work, affordability, and excellent customer service provided by the team.
Examples of positive reviews include:
“Great service! Guys were great and efficient.” – Jeff Williams
“Incredible customer service! This crew was timely, honest, and kind.” – Cheyenne Jade Williams
“Neat, professional, accurate and charming to work with.” – Deborah George
However, there is a significant complaint regarding a past incident involving property damage and inadequate resolution.
Negative feedback includes:
“I would have given less than one star if possible based on the fact that he did significant damage to my property.” – Aunt Deb
Review Summary:
Positive Sentiments: Efficiency, quality work, professionalism, reliable service, excellent customer service.
Negative Sentiments: Issues with property damage and conflict resolution, as noted in a past review.
Additional Ratings:
BirdEye: 4.8 stars based on 16 reviews, reflecting a strong overall satisfaction among customers despite the notable complaint.
Total Lead Smart Rating: 7.5
Conclusion:
Allen’s Tree Care appears to be a reliable choice for tree services in Newport, KY, particularly praised for their efficiency and quality of work. However, potential customers should be cautious of the unresolved complaints about property damage and ensure thorough documentation and communication throughout the process.
Member Since September 2024
Listing Id 578509