Timber Wolf Tree Services in Junction City, Kansas 66441

Timber Wolf Tree Services

948 Grant Ave Lot #152, Junction City, KS 66441

3 (4 reviews)

Overview:
Timber Wolf Tree Services is a tree service company located in Junction City, KS. The business specializes in tree trimming and removal, offering professional services to meet the needs of its customers.

Services Provided:
Tree trimming, tree removal, estimates, and yard clean-up.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (785) 307-1212

Customer Reviews and Sentiment:
Timber Wolf Tree Services has garnered mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 4 reviews.

Positive sentiments in reviews highlight the company’s reliability and professional service, with one customer emphasizing their promptness and fair pricing:
“Very nice couple! Showed up when they said they would… went above and beyond our expectations.” – Jessica Foster

Negative feedback, however, points to significant issues with communication and professionalism, including instances of no-shows and unauthorized work:
“I wasted the morning… didn’t bother to call me and let me know they weren’t able to make it.” – Kristina Chaney
“There was no contract signed… they never called to ask to do the job.” – Hannah Weaver

Review Summary:
Positive Sentiments: Friendly and professional service, timely job completion, reasonable pricing, and good customer experience.
Negative Sentiments: Poor communication, no-shows, lack of contract agreements, and unannounced work.

Additional Ratings:
Total Lead Smart Rating: 4.0

Conclusion:
Timber Wolf Tree Services appears to be a company with potential, praised for being friendly and professional. However, significant complaints regarding communication and professionalism may lead potential customers to approach with caution.

Member Since September 2024

Listing Id 562265

Contact Info

948 Grant Ave Lot #152, Junction City, KS 66441
(785) 307-1212
Lead Smart Rating :
4.0/10.0

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Listing location

948 Grant Ave Lot #152, Junction City, KS 66441

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Reviews

Kristina Chaney

2 years ago

I called for an estimate, the date & time was scheduled for 11-1 the next day. After 1pm passed I called to confirm they were still coming. They didn’t bother to call me and let me know they weren’t able to make it. They wanted to reschedule for the next day but I declined. I wasted the morning & didn’t go to work for them to not show. I won’t be using this unprofessional service. After seeing another bad review of this company, it looks like communication is lacking.

hannah weaver

3 years ago

I had spoke to her WEEKS ago about trimming my trees, just to get a quote not to actually do the job. Yes she had a great price but there was no contract agreement set up or a follow up call. The owner and her crew just showed up to my home about to cut my trees! I never called her and she never called me. Again there was no contract signed and all she said was “Oh good thing you were here.” They never called to ask to do the job or even knock on my door. Only reason I knew they were here was because of my dogs barking. I believe they were about to cut my trees and then charge me without signing a contract agreement or EVEN CHECKING TO SEE IF I WAS HOME! If you you decide to go through them make sure you sign a contract or tell her right away you don’t want her. I worry that she will just come unannounced and cut your trees without you there.

Jessica Foster

5 years ago

Very nice couple! Showed up when they said they would, which is a big plus for us. We’ve experienced no call/no shows from many companies in this town. They gave us a great price, and went above and beyond our expectations, making sure they did the job right. They even hauled off some old limbs for us, along with what they had cut. Very friendly and professional. I highly recommend Timber Wolf. 5 stars!