Ginkgo Landscaping in Joliet, Illinois 60432

Ginkgo Landscaping

225 Harwood St, Joliet, IL 60432

4.8 (29 reviews)

Overview:
Ginkgo Landscaping is a tree service company located in Joliet, IL, offering a range of landscaping and tree care services. With a strong reputation for quality work and customer satisfaction, the company has garnered a loyal client base in the area.

Services Provided:
– Tree removal
– Landscaping design and installation
– Debris clearing
– Stump grinding
– Garden tilling and grading

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (815) 726-1189
Website: http://www.ginkgolandscaping.com/

Customer Reviews and Sentiment:
Ginkgo Landscaping has received mostly positive feedback across various review platforms:

Google Reviews: 4.8 stars based on 29 reviews.

Positive feedback emphasizes the company’s professionalism, timely service, and quality of work. Customers appreciate the friendly demeanor of the staff, their attention to detail, and the overall transformation of their outdoor spaces.

Examples of positive reviews include:
“Very quick and professional work! Would highly recommend!” – Cody S.
“What a wonderful company to hire! The owner and workers are kind, understanding, and complete their job!” – ms furball
“We are beyond pleased with the work of Ginkgo! They did such an amazing job!” – Demetrios Carbone

The complaint mentioned issues with the completeness of the job, including debris not being fully removed despite initial instructions, leading to some customer dissatisfaction.

Review Summary:
Positive Sentiments: Professionalism, timely service, high-quality workmanship, and positive customer interactions.
Negative Sentiments: Incomplete work regarding debris removal, which led to some dissatisfaction.

Additional Ratings:
BirdEye: 4.8 stars based on 29 reviews, reflecting a strong overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is unaccredited and has a rating of A+. There are no complaints noted in the last three years.
Total Lead Smart Rating: 8.5

Conclusion:
Ginkgo Landscaping is a highly regarded choice for tree services and landscape care in Joliet, IL, known for its professionalism and transformative work. While the majority of customers have had positive experiences, potential clients should remain aware of isolated complaints regarding job completeness before making a decision.

Member Since September 2024

Listing Id 562110

Contact Info

225 Harwood St, Joliet, IL 60432
(815) 726-1189
Lead Smart Rating :
8.5/10.0

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225 Harwood St, Joliet, IL 60432

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Reviews

Cody S.

a year ago

Very quick and professional work! Would highly recommend!

Matt Overton

a year ago

This is going to a very honest review. I’m neither happy with the job, nor very disappointed. For the quote, I gave the employee very straight forward instructions; Simply clear out and remove all debris from the beds around my house, which included removing the landscape rocks, lava rocks and stumps. Then till and level/grade the beds. I laid ground work and removed bushes and grass prior. They finished the job and I was impressed. I also saw the pile of landscape rocks on the side of the house, so I was glad that was done. Then… It rained heavily today and I noticed something… Not all of the landscape rocks lining the beds were removed. They only removed the rocks from one bed and the rest were covered up with soil. I don’t think it was miscommunication since there would be no reason to bury the rocks and they were clearly visible at the beginning of the job. I paid $1,700.00 (which did include weed whacking around a small pond and leveling of previously ground stumps). For that money, I expect the job to be done in full. On a positive note; they did grind about 7 extra medium stumps that weren’t included in the quote, the crew was polite and punctual, good initial customer service and communication. Unfortunately, that doesn’t make up for the one ton of rocks I’ll have to remove myself. I’ve included photos. This first is the pile of rocks they removed and the second two are just a few of the dozens that were buried.

ms furball

a year ago

What a wonderful company to hire ! The owner and workers are kind, understanding, and complete their job ! I have hired them several times and plan to again in the future, so if you want a great company to hire, hire Ginkgo ! You’ll be glad you did !

constance bylsma

2 years ago

this is a wonderful company –they are totally reliable–arrive when they say they are coming–do the work–clean up when they work–they are the best

Demetrios Carbone

2 years ago

We are beyond pleased with the work of Ginkgo! They did such an amazing job, we kept adding on more work!! Our landscaping and new trees look fantastic!!

Marcia Delgado

3 years ago

Would recommend definitely bery professional

Rogelio Amaya

3 years ago

I just had my tree cut down today 3/13//21 and let me tell you they came on time and did it quick and clean up everything the price was not bad at all definitely recommend them

Anitra C

3 years ago

My dad, W. Cloyd received the service and we were extremely satisfied with the crews outstanding workmanship, and professionalism. I would highly recommend Ginkgo Landscaping to everyone!

Jeffrey Webb

3 years ago

Great service. Reasonable. They did put a few dings in my newly sealcoated driveway, but with all the equipment they brought, I guess it was inevitable. I would highly recommend them.

Emma Rannells

3 years ago

Ginkgo Landscaping came and completely transformed my home! I didn’t realize how awful our landscaping was until Ginkgo got done making it look amazing! They went above and beyond what I even imagined! They put in so much time and effort, and I am beyond thrilled with the result!! Their prices are great; their entire staff is amazing; and their work is incredible! Highly, highly recommend!!!!