Twin Oaks Tree Service Hockessin in Hockessin, Delaware 19707

Twin Oaks Tree Service Hockessin

502 Erickson Ave, Hockessin, DE 19707

4.4 (15 reviews)

Overview:
Twin Oaks Tree Service is a notable tree service provider located in Hockessin, DE. They are dedicated to offering professional tree care, including tree removal and trimming services. The company is recognized for its emphasis on safety and quality in tree management.

Services Provided:
– Tree removal
– Tree trimming
– Emergency tree services
– Professional tree assessment

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (302) 307-0527

Customer Reviews and Sentiment:
Twin Oaks Tree Service has received generally positive reviews across various platforms:

Google Reviews: 4.4 stars based on 15 reviews.

Positive feedback emphasizes the company’s professionalism, safety practices, promptness, and thorough clean-up after tree services. Customers appreciate the owner, Larry, for his hands-on approach and responsiveness.

Examples of positive reviews include:
“Absolutely Great Company!!!” – Chaos
“Fantastic! Promptly resolved an emergency issue.” – Frank Logullo
“You will be hard-pressed to find another company that offers the level of competence…” – Chaos

However, there has been a complaint regarding unreturned calls, resulting in customer frustration.

Negative Sentiment:
“Wish I could review based on their work, but they never returned multiple calls…” – Bryan

Review Summary:
Positive Sentiments: Professionalism, safety awareness, prompt service, quality workmanship, and good clean-up practices.
Negative Sentiments: Lack of responsiveness and communication issues with some potential customers.

Additional Ratings:
BirdEye: 4.4 stars based on 15 reviews, showcasing consistent customer satisfaction with few complaints.
Total Lead Smart Rating: 7.2

Conclusion:
Twin Oaks Tree Service in Hockessin, DE, stands out for their commitment to quality and safety in tree care services. While the overwhelming majority of reviews reflect a high level of customer satisfaction, potential clients should still consider the occasional communication issues noted by some customers before making a decision.

Member Since August 2024

Listing Id 558748

Contact Info

502 Erickson Ave, Hockessin, DE 19707
(302) 307-0527
Lead Smart Rating :
7.2/10.0

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Listing location

502 Erickson Ave, Hockessin, DE 19707

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Reviews

Julie Bruno

a year ago

We had a 60′ tree fall in our yard. The problem was that the tree was multi-trunked and the rot that made one fall might be in the others… I called Twin Oaks and Larry, the owner, said he would come out. He did and he called next day confirming our suspicions. (My husband has a forestry degree and arborist experience. But this job required special equipment and a team.) Larry said that the remainder could fall anytime. And if it did, it would take our shed and fence, and our neighbors’ fences. It could also hit our deck and pergola. Larry came out within 2 day s with his guys. They were here at 8a.m. as promised. Larry was first concerned with the safety of the crew and brought a crane back so no one worked IN the tree; it was not solid. Four hours later, the tree was down safely and the risk was mitigated. Twin Oaks did a terrific job from start to finish. Twin Oaks never disappoints but considering the situation, they exceeded every expectation. If you need tree removal, Larry and Twin Oaks will not disappoint.

Bryan

a year ago

Wish I could review based on their work, but they never returned multiple calls from my wife and I asking them for a quote on branch removal. I guess they don’t need the business. I used another company who actually answered calls and returned messages and did a great job.

Bob Smith

2 years ago

If you want to see how professional tree work is supposed to be done call this outfit. Hardley realized they were on my property. Left everything as found and couldn’ be happier. Larry and crew are the best. DEFINITELY hire them again.

Joseph Kuhn

3 years ago

Excellent work by a very professional and responsive owner. Highly recommend!

Kathy Garrett

4 years ago

I’ve used Twin Oaks in the past and recommended this company to a lot of my friends. The price is fair and the work is professional. They clean up very nicely.

Chaos

6 years ago

You will be hard-pressed to find another company that offers the level of competence and customer service that Twin Oaks Tree Service can offer. 100% Absolutely Great Company!!!

Frank Logullo

6 years ago

Larry is the absolute best. We had an emergency issue and he came out promptly and quickly resolved it. I can’t say enough good things about Twin Oaks Tree Service. Fantastic !

Albert Tiegs

6 years ago

Twin Oaks is this best!!!. Larry and crew are the best, great job, and professional. Larry is the best, he is not afraid to get his hands dirty, he was there with the crew working side by side, I recommend them to anyone.

Nancy Geoghegan

6 years ago

The owner Larry is a professional who provides quality work. He had two men with him and they did exactly what I wanted at the price that was quoted. I highly recommend Twin Oaks.

Peter D.

6 years ago

I use Twin Oaks exclusively. Tree removal and trimming. I read the comment by the individual that said a tree damaged their home??? I’d need to get both sides of that story. The owner is hands-on and not only delegates, he climbs and cuts.