J&H Tree Service

Overview:
J&H Tree Service is a tree service company located in Dothan, Alabama. Known for providing a range of tree care services, the company focuses on tree removal, pruning, and emergency tree services.

Services Provided:
– Tree removal
– Tree trimming/pruning
– Emergency tree services
– Yard clean-up

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (334) 435-4845
Website: Not available

Customer Reviews and Sentiment:

J&H Tree Service has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.5 stars based on 110 reviews.

Positive feedback highlights the company’s professionalism, quick response time, thorough clean-up, and attention to safety. Customers have praised the company’s work ethic and ability to handle emergencies effectively.

Examples of positive reviews include:
“Did a good job. I’d call them again.” – Jim McCrory
“Not only provided their service at an extremely reasonable rate but performed the service quickly and professionally.” – Jim Roycroft
“Josh and his crew showed up early… and safely removed the damaged limb from the tree.” – Curt S.

On the downside, several customers expressed dissatisfaction over poor communication and incomplete jobs, with specific complaints about taking deposits without finishing work.

Examples of negative reviews include:
“NEVER USE THIS COMPANY!!!!…he took $1700.00 from me and never completed the job!” – Manish and Tara Sharma
“Very bad communication/unprofessionalism.” – Zachary Sass

Review Summary:
Positive Sentiments: Professionalism, quick response, effective clean-up, focus on safety.
Negative Sentiments: Poor communication, incomplete jobs, issues with follow-through.

Additional Ratings:
BirdEye: 4.5 stars based on 110 reviews, demonstrating overall customer satisfaction despite some significant complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited; the rating is NR (No Rating). There have been multiple complaints in the last year regarding service quality and communication issues.

Total Lead Smart Rating: 7.2

Conclusion:
J&H Tree Service is a viable option for tree service needs in Dothan, AL, particularly noted for their professional and efficient work during emergencies. However, potential customers should exercise caution and inquire about communication and completion of services to mitigate risks associated with their mixed reviews.