Grays Tree Services in Birmingham, Alabama 35211

Grays Tree Services

2191 Montevallo Rd SW, Birmingham, AL 35211

4 (60 reviews)

Overview:
Grays Tree Services is a tree service company based in Birmingham, Alabama. They specialize in tree removal, demolition, and debris clearance, offering services to residential and commercial clients.

Services Provided:
– Tree removal
– Stump grinding
– Land clearing
– Tree trimming
– Yard clean-up
– Firewood sales

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on weekends.

Contact Information:
Phone: (205) 769-9394
Website: http://www.graysroofingandtreeservices.com/

Customer Reviews and Sentiment:
Grays Tree Services has received diverse feedback with a rating of 4.0 stars based on 60 reviews.

Positive reviews emphasize the company’s professionalism, efficiency in removing trees, and thorough cleanup. Customers have expressed satisfaction with the friendly staff and reasonable pricing.

Examples of positive reviews include:
“I would recommend this company without hesitation!” – Phil Knudsen
“We are so pleased with their service and I highly recommend.” – Virginia Darwin
“10/10 recommend.” – Lauren Blair

On the other hand, some complaints regarding communication and cleanup issues have been noted.

Negative sentiments include:
“They messed up my yard a little in the process… and got no response.” – Amanda
“Called two days ago. They haven’t returned my call.” – G. Dwayne Johnson

Review Summary:
Positive Sentiments: Professionalism, efficiency, reasonable pricing, good communication, thorough cleanup.
Negative Sentiments: Issues with communication, minor damage during service, and lack of response to inquiries.

Additional Ratings:
BirdEye: 4.0 stars based on 60 reviews, indicating consistent customer experiences.
Better Business Bureau (BBB): The business is not accredited and has a BBB rating of NR (No Rating), with no recorded complaints in the past three years.
Total Lead Smart Rating: 7.2

Conclusion:
Grays Tree Services is a reliable option for tree-related services in Birmingham, AL, recognized for its professionalism and effective cleanup. However, potential customers should be aware of some communication issues and the mix of reviews before making a decision.

Member Since August 2024

Listing Id 533483

Contact Info

2191 Montevallo Rd SW, Birmingham, AL 35211
(205) 769-9394
Lead Smart Rating :
7.2/10.0

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Listing location

2191 Montevallo Rd SW, Birmingham, AL 35211

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Reviews

Amanda

5 months ago

They got the job done but messed up my yard a little in the process. They threw tree branches down my front slope and I had to pay someone else to clean it up. They also broke my Christmas lights. I let them know and got no response.

Phil Knudsen

5 months ago

I had Grays demolish and remove several out buildings and lots of debris from a property I recently bought. The workers were all courteous and accommodating, and the price was very reasonable. I also ordered a cord of wood from them. The mix of wood was good and the workers stacked the wood for me. I would recommend this company without hesitation!

Virginia Darwin

7 months ago

Grays tree service came when they said they would, cleaned up and blew the driveway and yard. Came back two days in a row to finish up. We are so pleased with their service and I highly recommend.

Justin Hays

8 months ago

The team at Grays showed up on time and removed a 80’ oak tree out of my back yard in just 1 day. The tree was in a fenced in back yard, so they used a crane to safely remove the tree in sections. When they left, my yard was free of all debris and in better shape that before they arrived.

K Moll

9 months ago

They took care of a small job for me <$1k. I didn’t feel less important to them than a big job. That was very well-done. However, I should’ve watched when the clean up crew came a few days later. They moved a landscaping railroad tie half up in the air, broke bricks lining a bed, and rutted part of the lawn as they left. Gray’s sent two men the next few days who were very helpful in putting things back and put a few squares of sod where the lawn was rutted. So overall, happy with the resolution!

Niko Borodachuk

a year ago

I posted a message on the website and received a text message the following day. All communication occurred via text, which was a major advantage. I received a prompt estimate, and they efficiently removed the tree and cleared the debris from our front yard. Their work was professional, and the price was excellent!

Lauren Blair

a year ago

Gil Gray was super nice and efficient. Also very kind and accommodating. They did a great job removing and cleaning up. 10/10 recommend

Terrence King

a year ago

Grays cut down two trees and grinded two stumps. Very professional and timely. I will definitely use them again.

G. Dwayne Johnson

a year ago

Called two days ago. They haven’t returned my call.

Dabney Blum

a year ago

Very professional and friendly crew. Estimator suggested extra services but did not try to sell me sevices I did not need. Great experience overall and my yard looks so much better!