Gresham’s Snow Removal

Overview:
Gresham’s Snow Removal is a family-owned snow removal service located in Troy, MI. They specialize in providing reliable and efficient snow removal services for both residential and commercial clients, ensuring that properties are safe and accessible during winter conditions.

Services Provided:
– Snow removal
– Salting and ice management
– Responsive customer service

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (248) 585-7669
Website: http://www.greshamsinc.com/

Customer Reviews and Sentiment:
Gresham’s Snow Removal has received generally positive reviews across various platforms:

Google Reviews: 4.2 stars based on 20 reviews.

Positive feedback emphasizes their reliability, responsiveness, and effective snow removal services. Customers appreciate the seamless service that ensures properties are well-maintained during winter.

Examples of positive reviews include:
“Honestly, Greshams is AWESOME!… my parking lot always looks amazing.” – Scott Ockerman
“We have worked with Gresham for many years and they always get the job done.” – Kelly Burt
“Nothing but good experiences with Gresham’s.” – Michael Sabourin

However, there are notable complaints regarding pricing and communication issues that some customers have experienced.

Examples of negative reviews include:
“You’ll go broke with this company… charged me over $4000 for salting my parking lot…” – Kl Xeev
“Does not respond.” – Scott Cole

Review Summary:
Positive Sentiments: Reliable service, responsive customer care, effective snow removal, and professionalism.
Negative Sentiments: High pricing for salting services and communication issues encountered by some customers.

Additional Ratings:
BirdEye: 4.2 stars based on 20 reviews, indicating a pattern of satisfaction with occasional complaints regarding pricing.
Total Lead Smart Rating: 7.5/10. This rating reflects strong positive sentiments from a substantial number of reviews, tempered by a few negative experiences regarding pricing and communication.

Conclusion:
Gresham’s Snow Removal is a dependable choice for snow removal services in Troy, MI, known for their responsiveness and efficient service. However, potential customers should consider the mixed feedback on pricing and communication before making a decision.