Naturescape Lawn and Landscape Care

Jeff Kanter

2 days ago

Very responsive. If there is a problem taken care of immediately.

Kelsey Kimball

2 days ago

This will be our last year using Naturescape. We signed up for mosquito control and as of July 16th have been sprayed once. The mosquitos are so bad we cannot sit outside. When we first started using Naturescape they seemed to come spray every 3 to 4 weeks. If we put in a call that we were needing to be sprayed, they would come out within 1 to 2 days to service the lawn. We are now 5 weeks since the last application and still have not had anyone back out. I called 1 week ago to have my lawn resprayed since the mosquitos were so bad and still have not had anyone back out. I pay for 4 applications and with spraying as far out as they have been, my last application would be the very end of September or early October. Unacceptable as we do not need mosquito control into October. The price continues to go up each year while the service and quality has declined significantly. Friends and neighbors use companies who have already sprayed their lawn 3 times this summer, so we will definitely be going elsewhere with our money. Update: corporate called to discuss my complaint and promised they’d be out the next day to spray. No one showed up and our lawn still hasn’t been sprayed.

Nate Guralski

a month ago

Last fall, we invested a significant amount of money in a new yard and had the majority of our yard finished with sod. Our grass was very thick and healthy. First application of Naturescape was great and our yard looked fantastic. Hence the two stars. Second application, the pictures speak for themselves. It looks like someone drove a truck and did burnouts in our grass throughout our entire yard. We’ve received multiple comment now accepting what happened to our yard. We have dead patches and burned out grass clearly from their machinthroughout the entire yard both front and back. My wife called and they tried to tell her that it was probably a “motion activated fungus”. She then received feedback from a family friend who owns a lawn care business, and another town and they told us that it was very likely a machine problem – either a flat tire, broken valve leaking too much, or a machine that wasn’t cleaned properly. So my wife called back Naturescape and the manager said that they would send someone out to add more nitrogen. No one has showed up since the call last week and no manager has come to address or review the issue. Will update with any changes or progress.

Chris P

a month ago

Customer service is near non-existent. June 13 and can’t get an answer on when first spraying for mosquitos will be.

Casey Kempinski

2 months ago

Angie and Deanna were extremely knowledgeable and pleasant on the phone. I was able to buy a few different services from them. I signed up for the fertilizer package. It’s a five-part apply, I also got the mosquito repellent package, And I signed up for the spring cleanup but ended up getting some help from family and they were gracious enough to call and ask before they delivered the service. They’ve earned my repeat business assuming they come through on the services paid for, honesty should be rewarded, Deanna was especially knowledgeable.

Mitchell Fisher

11 months ago

After a couple of seasons where My lawn was a disaster due to some construction projects it is great to see my lawn come back because of the great services provided by Nature Scape. Couldn’t be more pleased.

Siren De Morveen

11 months ago

I got the treatment for misquote control as a present for my mother because she has 3 arces of marsh. So where she lives the misquotes get very bad, where she can hardly go outside. They did a rather good job the first time but it seems to only take them about 5 mintues to cover over one and a half arces of lawn. When we talked to them about it they said that was “the normal time it takes.” Well after a week if lucky, the misquotes would come back. So then they’d have to come back. And of course they wouldn’t show up for a long time or not show up on time. My mother decided to give them another try this year and somehow they’re worse than last year. It’s like they don’t care about doing their job right the first time and the one lady that does come here always has an attitude. When we brought this up to someone higher up they were rude and had an attitude with us and then they spinned it on us as if it is our fault. I am so disappointed in this company I no longer recommend this company to anyone in fact I warn people not to go to them because of this and how incompetent they are at doing their job. They spend barely five minutes spraying our lawn to help control misquotes only to have it maybe last a week only for their poor attitude workers to come back and just do the same thing again. If you need your lawn taken care of, save your money and go to someone else.

Lisa Fay

a year ago

Naturescape totally ruined my lawn. It went from a beautiful green lush lawn to just mud. Look at the pictures, it’s unbelievable!!

Pam Hofmann

a year ago

We used this business for the past few years with really no issues until this year. We called two weeks before we would be at our property that we hired naturescape to provide mosquito control services for. They never provided the service. When we called we were given excuses and a promise to call back with an update. The update never happened. Interesting enough I have exact dates and time records of the dates and times we called. The lady we talked to never made the notes regarding our call. We paid for this service months ago and are extremely disappointed with this service. I had given a one star review. Update: a few days after I posted fhis review the owner/manager called and apologized for the service we received and did his best to make it right. Our property has been taken care of since. Kudos to you Naturescape for the service recovery. The phone call we received showed how much you care about your clients and the service you provide. 4 stars.

Bryan Moore

a year ago

The Weston WI location has been very unreliable for our lawn services. All I get is the run around. We had to cancel our mosquito control application because no one showed up and we’re already half way through June. I also am canceling my grub control due to them not coming out. I applied both of these applications now myself. I am now on the verge of canceling our lawn treatment applications as it has been over 6 weeks since our first application. When I call I get false promises and nothing but excuses. When I set up all these services for this year I was promised we were going to be taken care of, because last year I only received 2 lawn applications and 2 mosquito applications. If do not receive a response back in the next day or two I will be canceling all services indefinitely. Update: They showed up today and did a great job on the yard with a very thorough service.