Senske Services – Kennewick in Kennewick, Washington 99336

Senske Services – Kennewick

410 N Quay St, Kennewick, WA 99336

4.6 (1197 reviews)

Overview:
Senske Services is a lawn care company located in Kennewick, WA, specializing in various pest control and lawn care services. The company has built a strong reputation based on customer reviews and offers a variety of services to maintain residential and commercial properties.

Services Provided:
– Pest control (including wasp nest removal)
– Lawn care
– Fertilization
– Tree care
– Weed and grub control

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (509) 374-5000
Website: https://senske.com/kennewick/

Customer Reviews and Sentiment:
Senske Services has received a mix of reviews, holding a 4.6-star rating based on 1,197 reviews.

Positive feedback emphasizes the exceptional customer service, professionalism of the staff, and the effectiveness of the pest control and lawn care services. Some examples of high-rated reviews include:
“Thanks for the excellent customer service today, Ronald!” – Stephanie Barnard
“Great pest control today. They found and removed 5 wasp nests even up really high on our second level. Thanks Jose!” – Kelsey Wold
“Senske Services has provided excellent lawn and tree care for me for several years now.” – David Jackson

However, negative sentiments were noted, including experiences of poor communication and missed appointments leading to customer disappointment:
“I am extremely disappointed with the service… They were a complete no-show without any prior notice or communication.” – Astrid Garcia

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, effective pest control, thoroughness, and informative staff.
Negative Sentiments: Issues with communication, reliability, and missed appointments.

Additional Ratings:
BirdEye: 4.6 stars based on 1,197 reviews.
Total Lead Smart Rating: 7.8

Conclusion:
Senske Services – Kennewick is a solid choice for lawn and pest control services, highly regarded for their professionalism and customer care. However, potential customers should consider the possibility of inconsistent communication and missed appointments as highlighted in some reviews.

Member Since September 2024

Listing Id 563166

Contact Info

410 N Quay St, Kennewick, WA 99336
(509) 374-5000
Lead Smart Rating :
7.8/10.0

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Listing location

410 N Quay St, Kennewick, WA 99336

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Reviews

Astrid Garcia

14 hours ago

I am extremely disappointed with the service from Lawn Care in Kennewick. I scheduled an appointment and made arrangements to leave work early to be present. Unfortunately, they were a complete no-show without any prior notice or communication. I called almost an hour past the appointment time to check and they offered to reach out to the rep to get an ETA, I pointed out what a waste of my time they had caused. Their excuse was they like to give an hour window in case they run behind, typically business will give such information at the time of making the appointment. They did not. This lack of professionalism not only wasted my time but also cost me valuable hours at work. I expect much better reliability and courtesy from a service provider. I will not be using their services again and strongly advise others to be cautious when considering this company.

Stephanie Barnard

19 hours ago

Thanks for the excellent customer service today, Ronald!

Kelsey Wold

a day ago

Great pest control today. They found and removed 5 wasp nests even up really high on our second level. Thanks Jose!

Sandra Gourley

a day ago

Scott answered questions and concerns very thoroughly. I appreciate that. Feel confident that work will be done well.

Jazzylady

2 days ago

Did a great job. Let’s me know if something else might be suggested.

Cody Lochridge

2 days ago

Scott was very professional. He met me at my home on my lunch, talked over the issue my lawn was having and gave the option and explained the process very well. He took his time and made sure all of my questions were answered well and knew how the process would work. I would gladly have him back again to help me with any other lawn issues. Thank you Scott you did a great job!

David Charvet

2 days ago

He was very professional and courteous. As well as informative

Carol Mattair

2 days ago

Aaron’s work was done professionally and in a timely matter. Aaron was courteous, and so helpful!

David Jackson

2 days ago

Senske Services has provided excellent lawn and tree care for me for several years now. They do a good job, are timely and the service is excellent. I highly recommend their services.

Patrice More

4 days ago

Senske employee Devin quickly and efficiently fertilized and applied weed and grub control to my yard today. Excellent job!