LawnStarter

Sam T

a month ago

Avoid at all cost! Scammers, will bill you for incomplete work, trespass on your property, and straight up lie about how things happened. Save yourself.

Max

a month ago

Avoid these scam artist! They didn’t show up when they said they would. Then they come in my property trespassing to claim they cut the grass I already had cut. They will nickle and dime and bill you. AVOID AT ALL COST!

Joyce Jones

9 months ago

Great,happy with service

wanda kartal

10 months ago

Horrible customer support. I’ve called 4times today, spoke to two different people they transferred me twice. Got left on hold for over 15 min each time in a line with no music no message saying you are still helping others. No way to get out of it to leave message. The other times I called I was not able to get anyone in line at all just a air after you click an option. I’ve tried multiple options etc. I tried to purchase additional lawn care for a friend who was using your service who is dealing with a very ill child and cannot take care of lawn. You lost their business

V E

a year ago

Use this company if you want to hire a company to cut your grass but end up doing it yourself. Terrible reliability – no shows – endless excuses – I hired them for the 2022 cutting season after 1 cut they kept cancelling as my grass grew longer. I terminated service and just did it myself. Gave them a second chance this year 2023 – again 1 cut and 4 excuses and pushed off two weeks. Im terminating service permanently. This company is all talk and show with their app but the absolute worst in customer service. AVOID – there are many other options.

Paige P

2 years ago

Sketchy, sketchy company. I called for a quote then decided I didn’t like their stipulations or price so told the person no thank you, I’ll hold off and we ended the call on a nice note. I then posted on Nextdoor asking if neighbors had recommendations for lawn service. A few minutes later I received a text from an unknown number (Google showed no results associated, not even lawnstarter) and it was worded as if it was a random person, not a company. “Hey, I saw you were looking for mowing at (my address)?” I freaked out a little bit not knowing if someone from Nextdoor found my address and number or if lawnstarter gave my number out. I ignored it because it’s obviously creepy to have an unknown number text you your address and not even represent themselves as a business. Then two hours later I received a message saying they could lower my service by $30 for the first mow with a lawnstarter link attached. I might have given in and scheduled if they’d texted with their info and said it was a newcomer deal or something but the fact that they tried to trick me into responding to an unknown number just made it so uncomfortable and made them seem really dishonest. This convinced me to just do it myself. For the cost of two lawn mowings I can buy a lawnmower myself and not have to worry about locked gates, my dogs, or having strangers at my house.

Steve Perry

2 years ago

So it’s says they do sod replacement. They don’t but it is on their site. Decide what you want to be!

Emanuel Graham

2 years ago

Alexis did a wonderful job, fantastic professional

E G

3 years ago

SCAM!!!GO SOMEWHERE ELSE!!!!!!Not only have I cancelled, but also this app they ask you to download is telling me someone mowed my lawn and charged me for it when nobody showed up. This is unacceptable, and should not be a legit business. CROOKS

Raluca SCHLAEFER

3 years ago

The most dishonest and unreliable company I ever encountered. My husband called last week and sign in as new customer. The crew supposed to come on Mon or Tue (Carlos Alba from CA Lawnservices). Nobody came, I got a message that says “No parking available. I have a very long trailer not enough space”. I couldn’t believe it because we have a HUGE private driveway and a 48 foot truck delivered our furniture when we moved. So I think Carlos trailer is longer than 48 foot. A new team was dispatched: Brandon Escobar for Wed- Thu. Surprise: never came, never replied to my messages. I called at their office and the lady who answered was nice, but NOT HELPFUL at all. She had no idea about the time/ date/ team. A few hours ago I’m getting a message that Brandon had an unexpected problem and I my NEW crew is conducted by Terrence Hawkins. Meanwhile the grass in my yard is 15 inch long and it’s the most messy yard in the neighborhood. Do yourself a service and get a reliable company.