LawnStarter Lawn Care Service in Provo, Utah 84604

LawnStarter Lawn Care Service

718 W 1720 N #323, Provo, UT 84604

4.4 (20 reviews)

Overview:
LawnStarter Lawn Care Service is a lawn care provider located in Provo, UT. The company specializes in various lawn care services aimed at maintaining and enhancing the health and appearance of residential lawns.

Services Provided:
Lawn mowing, yard maintenance, communication with clients, quality lawn care services.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (385) 217-5108
Website: https://www.lawnstarter.com/provo-ut-lawn-care

Customer Reviews and Sentiment:
LawnStarter Lawn Care Service has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 20 reviews.

Positive feedback highlights the company’s promptness, excellent communication, and quality of service. Customers appreciate effective responses to queries and overall satisfaction with the lawn care services provided.

Examples of positive reviews include:
“Excellent service and quality work.” – Deb Tokarewich
“We love this business. They are prompt but more importantly they communicate so well.” – Keith Prescott
“Highly recommend!! Great service and convenience.” – DeeLadybug

Negative feedback points out issues with service reliability and communication, particularly regarding scheduled services that were not fulfilled, which led to customer dissatisfaction.

Examples of negative reviews include:
“I would not be taking on new customers if you cannot support them.” – Anthony Byrd
“These guys obviously can’t support more customers and their communication isn’t organized.” – KM Nielsen
“Dishonest billing and credits.” – bryan baker

Review Summary:
Positive Sentiments: Prompt service, good communication, quality work, and responsive to customer needs.
Negative Sentiments: Service reliability issues, communication problems, and concerns over billing.

Additional Ratings:
BirdEye: 4.4 stars based on 20 reviews, reflecting a similar trend of customer satisfaction with notable service concerns.
Total Lead Smart Rating: 6.5

Conclusion:
LawnStarter Lawn Care Service presents a mixed picture for potential customers in Provo, UT. While many reviews praise their communication and quality of lawn care, concerns surrounding reliability and customer support cannot be overlooked. Considering the feedback, potential customers should weigh the positive aspects against the negative experiences reported.

Member Since September 2024

Listing Id 587105

Contact Info

718 W 1720 N #323, Provo, UT 84604
(385) 217-5108
Lead Smart Rating :
6.5/10.0

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Listing location

718 W 1720 N #323, Provo, UT 84604

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Reviews

Nelly McCorkle

11 months ago

Excellent on time

Anthony Byrd

a year ago

Signed up for Lawn start Bi-Weekly Service. The very first service, they did not show up in the window that was provided. Got the first mow done a week late. It has now been 3 and half weeks since my last service and no one has showed up to mow my lawn again. It is supposed to be a bi-weekly service. They must not know what that means. The yard looks terrible. Called and emailed support, they told me they do not have enough providers for my area and they cannot get anyone to take the job. I would not be taking on new customers if you cannot support them. If you live in the Riverton/ Herriman area, I would stay clear unless you want poor service and a terrible looking lawn.

Keith Prescott

2 years ago

We have tried other services. We love this business. They are prompt but more importantly they communicate so well. They are well worth the cost and we could not be happier with them.

Deb Tokarewich

2 years ago

Excellent service and quality work. Very responsive to calls/messages. And if you’re not completely satisfied with anything at all, they’re happy to come back ASAP and do what’s needed to resolve things. Great people working for them, too.

KM Nielsen

3 years ago

The rep on the phone said they’d come yesterday or today. I got an email today saying they don’t have anybody available…. Even though the phone rep said they did and it was good to go. These guys obviously can’t support more customers and their communication isn’t organized. I’d recommend going elsewhere for these services👌

bryan baker

3 years ago

I was on the phone 45 mins with no answer. I needed to discuss mismanagement with my orders and billing. Dishonest billing and credits.

DeeLadybug

5 years ago

Highly recommend!! Great service and convenience.

Danz

5 years ago

For Vancouver WA area, communication is great with the app. The company is great about making things right if there’s a miscommunication, and the guy assigned to us couldn’t be better Great service, great price.

Sue Roop

5 years ago

My yard looks great!!

Robert Harris

5 years ago

I am pleased with the lawn services provided by William today…