Overview:
Simply Greener is a lawn care service provider located in Forney, TX. The company offers lawn care solutions including treatment and maintenance services to residents in the area.
Services Provided:
Lawn treatment, lawn maintenance, weed control, aeration.
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.
Contact Information:
Phone: (972) 840-8899
Website: http://www.simplygreenerlawn.com/
Customer Reviews and Sentiment:
Simply Greener has received mixed reviews across various platforms:
Google Reviews: 3.2 stars based on 18 reviews.
Negative feedback focuses on poor customer service, unprofessionalism, and issues with billing and service cancellations. Customers have expressed dissatisfaction regarding the handling of account cancellations and a lack of responsiveness from the company.
Examples of negative reviews include:
“Just out for money! Customer service is rude at best!” – Stephanie Combs
“This company has the most inept staff I have ever encountered…” – Chandra Barkwell
“The overall quality of life for the employees is substandard…” – Nicholas Larsen
Positive feedback highlights some positive experiences with lawn services.
Examples of positive reviews include:
“Great company and service.” – Keith Roman
“Fantastic lawn service!” – Jj Muriel
Review Summary:
Positive Sentiments: Good service quality from some employees, effective lawn care.
Negative Sentiments: Poor customer service, issues with billing and cancellations, unresponsive management.
Additional Ratings:
BirdEye: 3.2 stars based on 18 reviews, reflecting ongoing dissatisfaction among many customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of F (Fail) due to multiple complaints regarding billing and service issues.
Total Lead Smart Rating: 3.0
Conclusion:
Simply Greener appears to struggle with customer service and satisfaction based on widespread negative feedback regarding billing practices and management response. While there are instances of satisfactory lawn care services, potential customers should weigh these concerns before engaging with the company.
Member Since August 2024
Listing Id 551262