Diversified Landscape Services, Inc. in Oak Ridge-TN, Tennessee 37830

Diversified Landscape Services, Inc.

205 Midway Ln, Oak Ridge, TN 37830

4.2 (10 reviews)

Overview:
Diversified Landscape Services, Inc. is a lawn care service company based in Oak Ridge, TN. The business is recognized for providing high-quality landscaping and maintenance services, particularly for Homeowners Associations (HOAs) and individual clients in the community.

Services Provided:
– Lawn care (mowing, mulching, lawn treatments)
– Tree planting and care
– Weeding, trimming of shrubs and trees
– Responsive customer service
– Contractual and additional personal services

Hours of Operation:
Monday to Friday: 8 AM to 5 PM

Contact Information:
Phone: (865) 272-9669
Website: http://www.divlandscape.com/

Customer Reviews and Sentiment:
Google Reviews: 4.2 stars based on 10 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and quality of service. Customers appreciate the friendly and knowledgeable staff, and many have lauded the company for effectively fulfilling their contracts with HOAs.

Examples of positive reviews include:
“Excellent service with friendly, knowledgeable, competent staff and crew.” – Barbara G
“They are dependable, responsible, and available.” – Tom Beehan
“Did an amazingly experienced job of planting.” – Chris Reid

Negative sentiments revolved around a decline in service quality over the years, particularly regarding less frequent mowing and lack of attention to details in landscaping.

The complaint mentioned issues with service consistency over the years, leading to customer dissatisfaction, particularly regarding the frequency of mowing.

Review Summary:
Positive Sentiments: High-quality lawn care, professional staff, reliable service for HOAs, good communication, and local ownership.
Negative Sentiments: Inconsistent service in recent years, frequency of visits, and overlooked maintenance tasks.

Additional Ratings:
BirdEye: 4.2 stars based on 10 reviews, reflecting similar trends of customer satisfaction, although some voiced concerns over service consistency.
Total Lead Smart Rating: 7.5

Conclusion:
Diversified Landscape Services, Inc. remains a reliable choice for lawn care services in Oak Ridge, TN, noted for their professionalism and responsiveness. However, potential customers should be aware of some recent complaints regarding service frequency and quality before making a decision.

Member Since September 2024

Listing Id 579876

Contact Info

205 Midway Ln, Oak Ridge, TN 37830
(865) 272-9669
Lead Smart Rating :
7.5/10.0

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Listing location

205 Midway Ln, Oak Ridge, TN 37830

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Reviews

Charles Moss

3 years ago

Looks like a professional place to work great management.😁 …

Chris Reid

4 years ago

Searched to find a beautiful, TALL dogwood tree to plant outside our dinning room at Canterfield of Oak Ridge. Did an amazingly experienced job of planting and tree is adjusting greatly to new location. Thank you, Arron! Respectfully, Chris Reid

Tom Beehan

5 years ago

Our HOA has a contract with DLS. They are very responsive and have a good relationship with our members. Locally owned, and a great asset to our neighborhood. The last service we had was a nightmare. They are dependable, responsible and available.

Barbara G

5 years ago

I live in an HOA that uses Diversified Landscape Services (DLS) to provide lawn care. As a resident of the HOA, I have found that DLS provides excellent service with friendly, knowledgeable, competent staff and crew. DLS performs all their scheduled services (mowing, mulching, lawn treatments) as provided in their contract with the HOA, timely and professionally. Their crew is managed at all times by a very good on-site supervisor who works well with the owners of the properties. Individual homeowners will occasionally contract, personally (at our own expense), with DLS for additional services beyond the scope of the HOA contract (weeding, trimming of shrubs and trees, etc) DLS has been fair in pricing and prompt in providing those additional services.

April Miller

5 years ago

My daughter works for them and they are wonderful people Aaron is a great boss and Brenda is a wonderful lady

Jewels & Threads Knoxville

5 years ago

I have lived in Rarity Ridge/The Preserve at Clinch River for over 5 years and love this community. The first two years I lived here, the service was excellent. However, the last 3 years, the service has gone down tremendously. I am not someone who is really picky about things either. The workers work hard when they are there, however I pay for the services and have had to weed my own flower beds, and trim my own bushes the last two years. I’ve noticed they come about every 10 weeks to mow. In the summer months, this is definitely not acceptable. Once their services improve, I will be glad to write a raving review for this company. Thank you, Nancy Hamilton 112 Hardinberry