LawnStarter Lawn Care Service in Providence, Rhode Island 2904

LawnStarter Lawn Care Service

101 Nashua St, Providence, RI 02904

3.9 (52 reviews)

Overview:
LawnStarter Lawn Care Service is a lawn care company located in Providence, Rhode Island. The company offers a range of lawn maintenance services intended to keep yards looking vibrant and well-maintained, but it has received mixed reviews regarding its service quality and reliability.

Services Provided:
– Lawn maintenance
– Lawn care
– Mowing services
– Customer support

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (401) 240-4778
Website: https://www.lawnstarter.com/providence-ri-lawn-care

Customer Reviews and Sentiment:
LawnStarter Lawn Care Service has a rating of 3.9 stars based on 52 reviews.

Positive feedback emphasizes individual crew members’ attentiveness and the quality of the lawn care provided when services are successfully completed.

Examples of positive reviews include:
“Tyler is the crew I have, and he is amazing! Attentive and helpful, and he always does an amazing job!” – Alora Keiper
“This company does great work and they get the job done fast, and always on time, and answer questions when have an inquiry.” – Ida Rose

However, the company has faced significant criticism for its customer service and reliability, with multiple reviews labeling it a scam.

Some negative reviews state:
“Horrible service… Would never try to use this service again completely unprofessional.” – Jake Fitzpatrick
“People wanting to be paid for no work at all. Stay far away from this scam company.” – Thomas May

Review Summary:
Positive Sentiments: Attentive service from specific crew members, quality lawn care when delivered on time.
Negative Sentiments: Poor customer service, reliability issues, canceled appointments, and instances of overcharging.

Additional Ratings:
Total Lead Smart Rating: 4.0

The rating considers overall customer satisfaction, the balance of positive and negative feedback, and the variability in service experience among different customers.

Conclusion:
LawnStarter Lawn Care Service in Providence, RI, offers potential value for lawn care but is marred by a significant number of negative experiences. While some clients find satisfaction in the service provided by specific crews, many others report issues with reliability and customer service. Prospective customers should weigh these mixed reviews before engaging the company’s services.

Member Since September 2024

Listing Id 587063

Contact Info

101 Nashua St, Providence, RI 02904
(401) 240-4778
Lead Smart Rating :
4.0/10.0

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101 Nashua St, Providence, RI 02904

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Reviews

Jake Fitzpatrick

a month ago

I first got a text from “Steve” saying he would call me, then when I got a call it was from a woman and it took 45 minutes for her to get the info, I finally got “approved” and she said there were multiple teams in the area that could do it, for them to email me a day before (they ask for 48 hours notice if you make changes) saying my request was canceled because they had no available teams to do it. Horrible service and apparently they are either a bunch of liars or they don’t know how to do their jobs. Would never try to use this service again completely unprofessional.

Joan Foley

2 months ago

Pleased with service…

E Sebastian

3 months ago

Fake company with broken web forms. Does not actually service lawns in RI. Click on some of the “five star” reviews and take a gander at where the reviewers actually live, then ask yourself whether or not these are real reviews.

Erik Nestor

3 months ago

These guys have a phony “$19 deal” that they spammed me with. Their internet forms were broken and would not give me a legit quote. I eventually was able to speak with a human at their office who confirmed, not only is the $19 promo fake, but they would not even be quoting my lawn because, “according to Google maps, it’s too big”. Lol, I live in a very small single family house, not a large yard at all. And they still won’t stop spamming my phone with the fake promo.

Alora Keiper

10 months ago

Tyler is the crew I have, and he is amazing! Attentive and helpful, and he always does an amazing job!

Thomas May

a year ago

People wanting to be paid for no work at all. Stay far away from this scam company.

VICKYONMYCOOKIES

a year ago

Always professional on time and keeps lawn looking right

Zebby Zamunu

a year ago

Their regular price is $50, according to them. I was charged $155.65 for the job that wasn’t even done. I called to find out what was going on. They were rude and very unprofessional. I was called a lair. Please stay away!!!

Ida Rose

2 years ago

This company does great work and they get the job done fast, and always on time, and answer questions when have an inquiry.

dawn M

2 years ago

I waited for weeks and weeks. They kept canceling appointments. They pressure to leave positive reviews on sites for discounts off of your service BEFORE THE SERVICE IS DONE! Most likely why they have a lot of positive reviews.