TruGreen Lawn Care in Pittsburgh, Pennsylvania 15205

TruGreen Lawn Care

240 Bilmar Dr, Pittsburgh, PA 15205

4.3 (366 reviews)

Overview:
TruGreen Lawn Care, located in Pittsburgh, PA, specializes in comprehensive lawn care services. With a focus on enhancing the health and appearance of residential lawns, the company caters to various customer needs through its range of services.

Services Provided:
– Lawn fertilization
– Weed control
– Lawn maintenance
– Pest control
– Customer consultations regarding lawn care

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (412) 922-7800
Website: https://www.trugreen.com/local-lawn-care/pennsylvania/pittsburgh/?utm_source=gmb_yext&utm_medium=organic&y_source=1_MTUzOTQ5OTYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Customer Reviews and Sentiment:

TruGreen Lawn Care has received a mix of reviews across various platforms:

Google Reviews: 4.3 stars based on 366 reviews.

Positive feedback highlights thorough and knowledgeable service, with many customers praising the professionalism of specific technicians.

Examples of positive reviews include:
“William is always very knowledgeable and helpful.” – Vanessa
“Conor May from TruGreen treated the lawn today. He was very courteous.” – Joey Wilson

However, there are significant complaints regarding inconsistent service quality, with some customers expressing frustration over unaddressed issues and poor performance by certain employees.

Examples of negative reviews include:
“Jerome is a HORRIBLE worker…he argued with my husband.” – Janette Comer
“They have NOT sprayed all the way back…I’m guessing the lazy employees decided not to spray my whole yard.” – Pizcx Chuckin

Review Summary:
Positive Sentiments: Knowledgeable staff, thorough service, timely responses, professional interactions.
Negative Sentiments: Inconsistent service quality, poor employee performance, unresolved complaints about treatment effectiveness.

Additional Ratings:
BirdEye: 4.2 stars based on 366 reviews, reflecting a similar trend of customer satisfaction but highlighting ongoing service issues.
Better Business Bureau (BBB): The business has a profile and is accredited, with a BBB rating of A-. There have been multiple complaints in the last three years, but many have been resolved.
Total Lead Smart Rating: 7.2

Conclusion:
TruGreen Lawn Care is a recognized provider of lawn services in Pittsburgh, PA, known for its knowledgeable technicians and dedicated customer service. However, potential customers should remain cautious due to reported inconsistencies in service quality and some unresolved complaints from past customers.

Member Since September 2024

Listing Id 584950

Contact Info

240 Bilmar Dr, Pittsburgh, PA 15205
(412) 922-7800
Lead Smart Rating :
7.2/10.0

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Listing location

240 Bilmar Dr, Pittsburgh, PA 15205

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Reviews

Janette Comer

3 days ago

Jerome is a HORRIBLE worker. I complained about his performance and Trugreen let him know I complained and sent him to my property again only to do NOTHING like the 1st time and he approached my husband about the complaint (Truegreen that was very unprofessional on your part). Why he is still employed is beyond my comprehension. He argued with my husband and called him names and that alone let the neighbors know they would NOT be using Trugreen for maintenance on their property. Do not ever send him to my property again.

Sonia Gregerson

2 weeks ago

After a couple of mishaps, I finally had someone who knew what he was doing.

J Wise

2 weeks ago

Arrived when requested due to a commitment that afternoon. Answered all 9f my questions and performed their work professionally.

Pizcx Chuckin

3 weeks ago

3rd time I’ve had to call to say that they have NOT sprayed all the way back to the fence at my house!!!! I paid in full to sign up for 4 treatments and I’m guessing the lazy employees decided not to spray my whole yard like I paid for. It’s so apparent that they did not spray like I said. Weeds are thriving in my backyard. It has nothing to do with the heat that we’ve had. I have flowerbeds in my yard and I guess they decide they are too lazy to walk around them to spray behind them. This is the third phone call like I said I’ve made. The next one is calling my credit card getting my money back canceling the service for good. My brother had warned me about Trugreen after I signed up with them. He said he watched a guy coming to his yard put a sign in the yard, walk around his yard only about 8 to 10 feet with a sprayer and then left. Now this was a couple years ago, but maybe that’s what’s going on again. It’s sad you don’t get what you pay for. When I get home, I will add photos

Vanessa

4 weeks ago

William is always very knowledgeable and helpful. The technician who applied my lawn fertilizer burned my grass, William fixed the issue. I now request William for my lawn service every time.

Joey Wilson

4 weeks ago

Conor May from TruGreen treated the lawn today. He was very courteous and took the time to explain the process.

Frank Cline

a month ago

Service tech was friendly and discussed our needs, prior treatment concerns and what this treatment was and the expected results. Very thorough job done

Tony Fiore

a month ago

Craig from Tru green has improved my lawn in the past few years. Knowledgeable and professional is all a customer can expect. Glad I’m having TruGreen service my yard.

Deb Grimm

a month ago

KEIR J arrived on the day scheduled and was very efficient; the weather here was terribly hot and humid, over 92. I give a lot of credit to anyone working in these conditions. He did a great job.

Betty Gnipp

a month ago

Craig the tech that treats my yard is excellent. All your employees should be like him !!!