Overview:
Bratt Lawn Care LLC is a lawn care service provider located in Phoenixville, PA. The company offers various lawn maintenance services and snow removal, catering to residential and commercial clients in the area.
Services Provided:
– Lawn mowing
– Lawn maintenance
– Snow removal
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (610) 935-2451
Website: http://brattlawncare.com/
Customer Reviews and Sentiment:
Bratt Lawn Care LLC has received mixed reviews across various platforms:
Google Reviews: 2.6 stars based on 8 reviews.
Negative feedback emphasizes poor customer service, inconsistent service quality, and communication issues.
Examples of negative reviews include:
“DO NOT HIRE THESE PEOPLE… terrible quality lawn service and even worse customer service.” – Sal Mastrangelo
“He tried to illegally dump lawn waste on my property.” – John Kellie
Conversely, some customers praised the company for their lawn care and snow removal services:
“Lawn care through the season was phenomenal…” – Jim Jaltuch
“Wonderful service! Would recommend to anyone!” – Lucas Armand
Review Summary:
Positive Sentiments: Quality lawn care when attentive and responsive, prompt service during snow events, and some customers highly recommending their services.
Negative Sentiments: Inconsistent service, lack of communication, missed appointments, and poor customer service experiences.
Additional Ratings:
BirdEye: 2.6 stars based on 8 reviews, reflecting a trend of dissatisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service quality and communication issues.
Total Lead Smart Rating: 4.0
Conclusion:
Bratt Lawn Care LLC appears to struggle with reliability and customer communication, as evidenced by their mixed reviews and low overall rating. While some customers have had positive experiences with their services, potential clients should weigh the negative feedback and consider contacting the company for clarity before hiring.
Member Since September 2024
Listing Id 584545