Big M Lawn Maintenance Co in Wadsworth, Ohio 44281

Big M Lawn Maintenance Co

3239 Greenwich Rd, Wadsworth, OH 44281

3.4 (9 reviews)

Overview:
Big M Lawn Maintenance Co is a lawn care service located in Wadsworth, OH. The company provides a range of services related to lawn maintenance and snow plowing, catering to both residential and commercial clients.

Services Provided:
Lawn care, lawn maintenance, snow plowing, snow removal

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (330) 335-5049

Customer Reviews and Sentiment:
Big M Lawn Maintenance Co has garnered mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 9 reviews.

Positive feedback highlights their professionalism, quality of work, and reliable snow removal services. Customers have appreciated the pleasant demeanor of the crew and the quality of lawn maintenance.

Examples of positive reviews include:
“Great company to get all your lawn care and snow plowing done” – Tracey Juskiewicz
“Mike and his guys are the best!!” – Brittany Bruce
“Great work & a professional crew!” – Carol Shelly

However, several customers expressed dissatisfaction regarding communication and reliability. Complaints addressed issues of unanswered calls, delayed services, and declining service quality over time.

Examples of negative reviews include:
“I’m upset that I’ve been calling for weeks to get Mike to come back out to my house as planned.” – Brittany Brode
“Service unexpectedly declined… they became unreliable and unprofessional.” – Chris Vignali

Review Summary:
Positive Sentiments: Professional crew, quality work, good snow removal service, pleasant interactions.
Negative Sentiments: Communication issues, unreliable service, declining quality over time, unanswered calls.

Additional Ratings:
BirdEye: 3.4 stars based on 9 reviews, indicating a trend of customer satisfaction but with significant concerns raised.
Total Lead Smart Rating: 4.5/10. This rating reflects the mixed customer experiences, particularly the recurring theme of communication issues despite some positive feedback from satisfied customers.

Conclusion:
Big M Lawn Maintenance Co appears to provide good lawn care and snow plowing services in Wadsworth, OH, especially noted for their professional crew and quality of work. However, potential customers should consider the significant complaints regarding communication and service consistency before making a decision.

Member Since September 2024

Listing Id 603769

Contact Info

3239 Greenwich Rd, Wadsworth, OH 44281
(330) 335-5049
Lead Smart Rating :
4.5/10.0

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3239 Greenwich Rd, Wadsworth, OH 44281

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Reviews

Tracey Juskiewicz

a year ago

Great company to get all your lawn care and snow plowing done

Brittany Brode

2 years ago

I’m upset that I’ve been calling for weeks to get mike to come back out to my house as planned. He doesn’t answer my phone calls or text or voicemails. This is not a way to do business. I had him put in a whole new yard and he was suppose to be back out to take care of it and I thought I could use him all year around

John S.

3 years ago

Big Mike and his crew are excellent.

Brittany Bruce

3 years ago

Mike and his guys are the best!! My husband is very particular about the lawn and he always talks about how nice it is to come home from work to see that the lawn is perfect!!! They are pleasant and professional. They even move the trampoline to mow underneath. We highly recommend their services!!!

Carol Shelly

4 years ago

Great work & a professional crew!

Cory Sullivan

6 years ago

Great guys quality work

Melanie Lloyd

6 years ago

I agree 100% with what the previous reviewer Chris said about their service and professionalism rapidly declining. The first year I hired Mike he was very professional and reliable. Now, two years later I can never get a hold of him. My calls and texts go unanswered and my lawn goes completely unserviced. Currently my grass is so long that it is growing buds. Weeds growing in all of my flower beds and no mulch or stone has been delivered like I requested. Seems like I’m no longer a priority. I will be taking my business elsewhere ASAP, sadly I feel like it’s no skin off Mike’s back. He’s probably happy to have the load lightened.

Chris Vignali

7 years ago

Big M Lawn started out as the best lawn care service I’ve dealt with. As a yard loving home owner, I’ve always taken great care of my own lawn. I became unable to do so after an unexpected surgery. Big M Lawn Maintenance Co. came by and did a fantastic job for 2 years. The 3rd year, service unexpectedly declined. The company became unreliable and unprofessional. I believe our account became unimportant and deprioritized. As a result, I recently changed providers at 33% more per mow but its well worth it for a quality service. Thanks!

James McIlvaine

11 years ago

We were very satisfied with their snow removal service in parking lot of our office and the sidewalks this past winter. They were always done before we opened the office and they were not padding the visits.