Grass Masters Lawn Care LLC

Overview:
Grass Masters Lawn Care LLC is a family-run lawn care service located in Point Pleasant, NJ. The company is known for its dedication to professionalism and customer satisfaction, providing reliable lawn maintenance and landscaping services.

Services Provided:
Lawn care, landscaping, customer service, professional lawn maintenance, timely service.

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (732) 232-4248
Website: N/A

Customer Reviews and Sentiment:
Grass Masters Lawn Care LLC has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback highlights the company’s professionalism, punctuality, and high standards of work. Customers appreciate the laid-back yet efficient approach of the owner and the overall quality of service.

Examples of positive reviews include:
“Good company. Professional. Nice and very laid back owner. They get things done.” – RON F
“This family-run business provides excellence in customer service, honesty, and work ethic.” – Anne Diehl
“They always show up on time and do the best job.” – Dana Reiss

A notable negative review mentioned a poor attitude from the work crew, leading to dissatisfaction:
“Terrible work crew poor attitude.” – John Taylor

Review Summary:
Positive Sentiments: Professionalism, quality of work, good customer service, punctuality.
Negative Sentiments: Issues with crew attitude and work quality.

Additional Ratings:
Total Lead Smart Rating: 6.5/10.
This rating reflects the overall customer satisfaction, the high number of positive reviews, and one significant complaint regarding team attitude. While most reviews are favorable, the presence of a critical review affects the overall score.

Conclusion:
Grass Masters Lawn Care LLC appears to be a reliable choice for lawn care services in Point Pleasant, NJ, especially noted for their customer service and quality work. However, potential customers may want to consider the mixed feedback regarding crew attitudes before making a decision.