TruGreen Lawn Care

Jan Gould

2 weeks ago

After a week of Dedrick coming out to spray our burning bushes, now it appears that the leaves are curly up. It appears TruGreen sprayed the wrong kind of chemicals on our burning bushes.

Alisha Perkins

2 weeks ago

HORRIBLE experience. Met with Rhett in May to discuss landscaping and yard maintenance. Said he’d be in touch. Didn’t hear back for 2 weeks when I reached out he stated he was waiting for a subcontractor’s quote. I decline their service since it was such a delay but that I would like TG service for weekly mows and treatment for sack worms/ bag worms. Rhett said he’d get me those numbers. I have not received anything. Very unprofessional & NOT what I expected. They send out flyers advertising their business, but don’t want the business.

Jeanette Smith

3 weeks ago

Jeremy u was on time he let me know what he was here to do and explained what he was going to do in a timely manner and left.

Allen Dick

3 weeks ago

Waylon always does a great job and is always professional.

Terry Randall

3 weeks ago

Always have had great service and been pleased with The results of the trees and shrubs.

Mick Ratigan

4 weeks ago

We always receive the best service from the nicest employees

Scott Maxwell

4 weeks ago

Tyler R is a friendly and professional who takes his time to be thorough and answers all questions.

Giles Whitney

a month ago

I’m very pleased with Tru Greens Tech Bryant C. He explained what he was applying , what followup by me was needed (watering/mowing) and listened to my concerns. He has continued my level of satisfaction with Tru Green! Thank you Bryant C. and Tru Green… Smiles Giles

Leslie Wright

a month ago

I am amending my review because of recent problems with Trugreen. The review under this one is still true, but now I have a huge complaint. I cancelled my service before the April service, then without warning, message, or call Trugreen decided to come and do work in June then charge me, stealing my money. I will never use true green services again, ever. If I cancel my service, I expect it to be cancelled without being questioned or pushed to keep my service. I would like my account deleted, but I can’t seem to delete my account. I had to cancel my credit cards on file and get new cards because Trugreen decides they will steal my money anytime they want to. If you want a service you can never cancel, where they argue with you about canceling, then refuse to cancel your service, then this is the service for you. Precious post from last year: Chris Larsen was professional and answered my questions. I asked him when they would be aerating and overseeding. He was honest and told me he did not know because another crew did that work. He was kind to talk with me and answer my questions. There was another gentleman with him, I forgot his name because it was not on the ticket. He was training. But he was professional and easy to talk with also. We will see if their products work, but for now I am happy with the professionalism. Also on another note, I contacted TruGreen via their chat service to ask about the aeration and overseeding. They told me it would be done in the fall because that was the best time. I am a little disappointed, but I understand. I asked them about putting seed on the bare spots. They advised me to wait 6 weeks because the yard was just treated for weed control and would stop the seed from germinating. I am glad they informed me. Customer service was professional and answered my questions quickly.

Gio

a month ago

Any business reputation is built upon its people. The true green part of the name implies how your lawn will look and the care is the people….whether it’s the phone reps or the technician applying the product. Of course, the people you dont see are part of the total product that at the end of the day stands for “TruGreen.” In today’s world service is the backbone of this business.