Overview:
Bailey’s Lawn & Landscape is a lawn care service based in Canton, MS. The company offers a range of lawn maintenance services, though customer experiences suggest significant challenges in service delivery and communication.
Services Provided:
– Lawn maintenance
– Bush hogging
– Drainage installation
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (601) 953-9950
Customer Reviews and Sentiment:
Bailey’s Lawn & Landscape has received notably poor reviews across various platforms:
Google Reviews: 1.7 stars based on 6 reviews.
The feedback primarily highlights severe issues with professionalism, customer service, and reliability.
Positive feedback is limited but one customer noted a “fairly decent job” on a French drain installation, although they expressed disappointment at the job not being completed.
Examples of reviews include:
“Unprofessional!” – Laquinta Love
“Terrible customer service. Won’t answer phone calls or texts…” – Jeannie Kaitlin Chesser
“DO NOT SUBCONTRACT FOR Jeffery Bailey… completely ignoring phone calls and texts.” – Donovan Vanek
The complaints predominantly focus on unresponsive communication, incomplete jobs, and unfulfilled commitments leading to high customer dissatisfaction.
Review Summary:
Positive Sentiments: Fairly decent job on completed work.
Negative Sentiments: Unprofessional service, poor communication, incomplete work, and unresolved issues.
Additional Ratings:
BirdEye: 1.7 stars based on 6 reviews, reflecting consistent discontent among customers.
Better Business Bureau (BBB): No BBB profile found.
Total Lead Smart Rating: 2.0
Conclusion:
Bailey’s Lawn & Landscape appears to struggle with meeting customer expectations in Canton, MS, particularly regarding professionalism and service fulfillment. Potential clients should consider the overwhelming negative feedback before engaging with this company.
Member Since August 2024
Listing Id 537229