Overview:
LawnStarter is a lawn care service located in Minneapolis, MN. The company provides various lawn maintenance services, including mowing, tree trimming, and fertilization, though they have received mixed feedback on their service delivery and pricing policies.
Services Provided:
– Lawn mowing
– Tree trimming
– Lawn maintenance
– Fertilization
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Contact Information:
Phone: (612) 326-0052
Website: www.lawnstarter.com/minneapolis-mn-lawn-care?utm_source=google&utm_medium=GLocal&utm_campaign=MinneapolisLocal
Customer Reviews and Sentiment:
LawnStarter has a rating of 4.0 stars based on 251 reviews.
Positive feedback includes experiences highlighting professional and detailed service:
“I’ve had a good experience with LawnStarter and would recommend them.” – Sun Yung Shin
“Professional, detailed, quality service” – Toni Kostohris
However, the majority of reviews reflect negative sentiments, with multiple complaints about service reliability, communication issues, and unwanted charges:
“Horrible service was going to be a first time customer but they canceled on 3 times in 1 week with no reasons at all.” – Carl Hutt
“I waited and waited for days and nobody ever showed up to do my services…” – Mona Vera
Review Summary:
Positive Sentiments: Professional service, detailed work, and generally good experiences.
Negative Sentiments: Cancellations, billing issues, lack of communication, and service unfulfilled as promised.
Additional Ratings:
BirdEye: 4.0 stars based on 251 reviews, showing a similar trend of dissatisfaction despite some positive experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited. It has a BBB rating of NR (No Rating), with multiple complaints regarding service issues and customer dissatisfaction.
Total Lead Smart Rating: 3.5
Conclusion:
LawnStarter appears to struggle with reliability and communication, as highlighted by numerous customer complaints. While some clients have experienced quality service, potential customers should approach with caution given the overwhelmingly negative feedback related to service fulfillment and billing practices.
Member Since September 2024
Listing Id 574436