Sota Outdoor Services in Hastings, Minnesota 55033

Sota Outdoor Services

11820 Lofton Ave S, Hastings, MN 55033

4.7 (11 reviews)

Overview:
Sota Outdoor Services is a lawn care service located in Hastings, MN. The company specializes in providing lawn maintenance, landscaping, and snow removal services to residential and commercial clients. They aim to deliver quality care for outdoor spaces and build lasting relationships with their customers.

Services Provided:
– Lawn maintenance
– Landscaping
– Snow removal

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (651) 318-9469

Customer Reviews and Sentiment:
Sota Outdoor Services has received a range of reviews showcasing both positive and negative sentiments.

Google Reviews: 4.7 stars based on 11 reviews.

Positive feedback emphasizes the quality of service, professionalism, and responsiveness of the owner, Chris. Customers have noted the effectiveness of their lawn care and the helpfulness of the staff.

Examples of positive reviews include:
“Great Service and he stands behind his product…” – Bryan Fosse
“Chris has been amazing to work with and has done a great job…” – Jolyn Ford
“Highly professional and respectful…” – Neal Anderson

However, there is significant criticism regarding service consistency and communication, particularly from one HOA review that described ongoing issues with service failures.

Negative feedback includes:
“The quality of service is pretty bad… there are weeks they don’t even bother to show up…” – H

Review Summary:
Positive Sentiments: Quality service, responsive owner, professionalism, effective lawn care.
Negative Sentiments: Inconsistent service, communication issues, lack of follow-through on commitments.

Additional Ratings:
Better Business Bureau (BBB): Not accredited, with no rating but mentions of unresolved service complaints.
Total Lead Smart Rating: 7.5

Conclusion:
Sota Outdoor Services seems to provide reliable lawn care and landscaping services in Hastings, MN, with a commendable reputation for customer care and professionalism. However, prospective clients should take into account the mixed reviews and reported service inconsistencies before making a decision.

Member Since August 2024

Listing Id 557485

Contact Info

11820 Lofton Ave S, Hastings, MN 55033
(651) 318-9469
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

11820 Lofton Ave S, Hastings, MN 55033

Get Direction

Reviews

Bryan Fosse

a year ago

Great Service and he stands behind his product, which alot of seed banks don’t do.

Joe Anania

a year ago

Great work…

2 years ago

Our HOA has been using SOTA for a few years and the quality of service is pretty bad. We were promised consistent service and quality lawn care, and we have received the opposite. There are weeks they don’t even bother to show up (weeks in which there has not been rain…). My lawn has become uneven and splotchy, and there are patches of dense weed growth (this was not an issue previously). For snow removal, we were told they would be out when there has been *1.5 inches of accumulated snowfall, but like the lawn care they will often just not show up. There was a storm in 2020 where they showed up two days later (*for the initial quick plow, not the full plow, which never happened) and by that time the snow was compacted and slick. At this point I don’t understand what we’re paying for because they’re more hassle than help. Our HOA management has reached out about the issues and nothing changes/improves (they’ve indicated having a hard time getting a response/no response). It’s disappointing because the first few months they were great, but then things took a sharp turn; units were forgotten for both lawn and snow, edging wasn’t getting done, weeding was skipped, shoveling was skipped. I’m not sure what happened, but we never would have hired them based off the service and product we’re receiving.

Jolyn Ford

3 years ago

I have worked with this company for about a year now and since then I have built a great relationship with Chris (owner). He has been amazing to work with and has done a great job in taking care of the sites he was working on. He is very responsive and does great work. Anytime issues arise he is right on it and gets it taken care of right away. I would recommend this company every time. They are amazing!

Neal Anderson

6 years ago

Chris was able to help me get my lawn back in shape in no time. Highly professional and respectful to my neighbors and I. Would absolutely recommend to others. 6 stars if possible!!

Coy Tollefson

6 years ago

Amazing guy to have manage your lawn care or landscaping needs and takes pride in his work.