GreenScapes Lawn and Landscaping in Louisville-KY, Kentucky 40291

GreenScapes Lawn and Landscaping

11309 Race Rd, Louisville, KY 40291

3.3 (55 reviews)

Overview:
GreenScapes Lawn and Landscaping is a lawn care service located in Louisville, KY. The company specializes in providing a variety of landscaping services, including lawn maintenance, tree removal, and irrigation system installation.

Services Provided:
– Lawn care
– Landscaping
– Tree removal
– Irrigation system installation

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (502) 968-8018
Website: https://www.greenscapesky.com/

Customer Reviews and Sentiment:
GreenScapes Lawn and Landscaping has received a mix of positive and negative reviews, reflected in their overall rating of 3.3 stars based on 55 reviews.

Positive feedback highlights the professionalism and responsiveness of their service. Examples of positive reviews include:
“Greenspaces has always given our associations A+ service. They are knowledgeable and most important responsive to our owners needs. HIGHLY Recommended!” – Bill Haley
“Excellent company to deal with, communication on when and how the job would be done was great. Highly recommend!” – Chuck Cain

Negative sentiments often center around poor customer service and unresolved issues following service completion. Examples include:
“I have never dealt with such an awful company…They do not care if you have problems with what they have done or not.” – Sharon Risner
“Andrea is very rude to customers.” – Sara Brown

Review Summary:
Positive Sentiments: Professionalism, responsiveness, effective communication, quality work.
Negative Sentiments: Poor customer service, unresolved complaints, rudeness from staff.

Additional Ratings:
BirdEye: 3.3 stars based on 55 reviews, reflecting a polarized customer experience.

Total Lead Smart Rating: 5.5

Conclusion:
GreenScapes Lawn and Landscaping in Louisville, KY, provides a range of lawn and landscaping services, with some employees noted for their professionalism and quality work. However, potential customers should exercise caution, given the significant number of negative reviews regarding customer service and unresolved complaints.

Member Since September 2024

Listing Id 569308

Contact Info

11309 Race Rd, Louisville, KY 40291
(502) 968-8018
Lead Smart Rating :
5.5/10.0

Get A Quote Claim

Listing location

11309 Race Rd, Louisville, KY 40291

Get Direction

Reviews

Bill Haley

4 months ago

Greenspaces has always given our associations A+ service. They are knowledgeable and most important responsive to our owners needs. HIGHLY Recommended!

Sharon Risner

9 months ago

I have never dealt with such an awful company. They do not honor their work. I have spent over $2,300 and they do not care if you have problems with what they have done or not. Everyone I know is putting the word out not to use them. Awful, awful, awful company. PLEASE beware!!!!!

Sara Brown

10 months ago

Andrea is very rude to customers.

R An

a year ago

In regards to the driver of a work truck with green scapes as a logo on the truck: aggressively honking when I was waiting for oncoming traffic to stop to turn left. I literally could not go due to the cars and did not have enough room between cars to make a turn. Do better

william bohannonon

a year ago

I can understand why you receive so many positive reviews if all your people are like Mark!! He has great people skills ,and is a true Professional Sincerely, William Bohannon

Chuck Cain

a year ago

Excellent company to deal with, communication on when and how the job would be done was great. Highly recommend and would trust them do any landscape job you have.

Bárbara Marín Cáseres

a year ago

They did not want to serve me in this place even though the opening hours were until 10 am and it was only 8 am. They left a line of people because they simply did not want to continue serving. Terrible treatment in this place, they didn’t even explain the reasons

Cary Craycroft

a year ago

Greenscapes removed about 10 large mulberry trees growing along my fence and did a fantastic job. Removal was fast, careful, and looked professional. There wasn’t a stick or branch to be found after they cleaned up. I would highly recommend!

Paul Bryan

a year ago

Experienced, professional, and friendly service technician.

Robert Domst

a year ago

We had Corey and his team install an irrigation system at our home and couldn’t be more happy with the process start to finish. After our install we had a new pool installed and he sent his team back to move a couple sprinkler heads and adjust a couple others to make sure the coverage was corrected. They definitely kept the jobsite clean and had a very respectful team. Recommend using them!!