Jay-Lan Lawn Care in Sioux City, Iowa 51101

Jay-Lan Lawn Care

2106 3rd St, Sioux City, IA 51101

4.3 (20 reviews)

Overview:
Jay-Lan Lawn Care is a lawn care service located in Sioux City, IA. The company has been servicing local lawns for several years, providing various lawn maintenance and treatment services to enhance the health and appearance of residential lawns.

Services Provided:
– Lawn treatment
– Weed control
– Grub control
– General lawn maintenance

Hours of Operation (Example: Monday to Saturday 9 AM to 5 PM):
Not available

Contact Information:
Phone: (712) 252-5252
Website: http://jay-lan.com/?utm_source=Yext&utm_medium=referral&utm_campaign=LPCreative-listing

Customer Reviews and Sentiment:
Jay-Lan Lawn Care has received a mix of reviews across various platforms:

Google Reviews: 4.3 stars based on 20 reviews.

Positive feedback emphasizes the quality of service provided, particularly noting courteous staff and effective lawn treatments.

Examples of positive reviews include:
“Mitch was extremely courteous and helpful. Jay-Lan is lucky to have him working for them!” – Ed Walsh
“Jay-Lan has taken care of our lawn for over 25 years. Always good service and responsive!” – Mary Stock
“Nice work. Timely and affordable” – Mark Jones

However, there are notable complaints about communication issues and unresponsiveness, particularly regarding billing and service scheduling.

Negative feedback includes:
“This company is unresponsive, unprofessional and really do not seem to care about small private jobs.” – Scott Anderson
“The lady I spoke with that answered was very rude and snappy.” – Reed C

Review Summary:
Positive Sentiments: Courteous staff, long-standing reliable service, timely and affordable lawn care.
Negative Sentiments: Communication challenges, unresponsiveness, issues with service scheduling.

Additional Ratings:
BirdEye: 4.3 stars based on 20 reviews, reflecting a similar variation in customer satisfaction with both positive and negative experiences.
Better Business Bureau (BBB): Not information available.
Total Lead Smart Rating: 6.5

Conclusion:
Jay-Lan Lawn Care offers a solid option for lawn care services in Sioux City, IA, recognized for their long-term service quality and courteous staff. However, potential customers should be aware of the mixed reviews regarding communication and responsiveness before making a decision.

Member Since September 2024

Listing Id 595662

Contact Info

2106 3rd St, Sioux City, IA 51101
(712) 252-5252
Lead Smart Rating :
6.5/10.0

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Listing location

2106 3rd St, Sioux City, IA 51101

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Reviews

Ed Walsh

9 months ago

Mitch was extremely courteous and helpful. Jay-Lan is lucky to have him working for them!

Sue Ullrich

11 months ago

Okay

Chuck Johnson

a year ago

Good

Scott Anderson

a year ago

Where do I start with this company? I hired them after I got assurances that they would help me get on top of some problem weed areas in my yard and would work with me to get things going in the right direction. The first treatment was applied on time with grub control. The grub control might as well have been water for as well as it worked. Also, after only two or three weeks weeds that they had sprayed were coming back. I was then told that they could only spray every 5 weeks even though that’s not what I was told when they were hired. Now for the second treatment we have been waiting almost 7 weeks. This is after calling them three times and being told they would get right to our lawn…… but nobody arrives. Now when we get in touch with their office this week they say they haven’t sprayed because they didn’t get our payment. The problem is they never left us a bill for us to pay (we actually even called one other time to ask where a bill was). They admitted today, when on the phone after their office manager actually talked to their tech, that they never left us a bill. Needless to say my yard is a mess. Weeds are back everywhere and I am in a major battle against the moles. So in summary: this company is unresponsive, unprofessional and really do not seem to care about small private, jobs. They just are not good at communicating among themselves or especially with their customers. The hassle and stress that this has caused just not worth it, I will go back to doing my lawn myself.

Mary Stock

2 years ago

Jay-Lan has taken care of our lawn for over 25 years. Always good service and responsive!

Judy Clough

2 years ago

Did not return my calls their was a mistake. They are coming tomorrow.

Reed C

2 years ago

The lady I spoke with that answered was very rude and snappy. Proceeded to argue with me about what I was told the first time I had contacted them. If that’s the 2nd experience with them I don’t think I will have a 3rd.

Theresa Goergen

2 years ago

We have uses them for a couple of years now. They do an awesome job.

JOHN DOELKER

3 years ago

Great applications and all, just didn’t show punctuality and went to doing it myself. Wish I could give them a second chance but after no return calls I gave up…..

Mark Jones

3 years ago

Nice work. Timely and affordable