Hawkeye/VanGinkel Lawn & Snow

Overview:
Hawkeye/VanGinkel Lawn & Snow is a reputable lawn care service located in Pleasant Hill, IA. The company specializes in providing a range of lawn care and landscaping services, ensuring well-maintained outdoor spaces for its clients.

Services Provided:
– Lawn care
– Irrigation services
– Landscaping
– Customer service

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (515) 967-3020
Website: http://www.hawkeyevanginkel.com/

Customer Reviews and Sentiment:
Hawkeye/VanGinkel Lawn & Snow has garnered mixed reviews across various platforms:

Google Reviews: 4.5 stars based on 16 reviews.

Positive feedback emphasizes the exceptional customer service, timely project execution, and quality landscaping work. Customers have noted satisfaction with the company’s responsiveness and the beautiful results of their services.

Examples of positive reviews include:
“Great service on irrigation startup!” – Paul Chicoine
“Off the charts in terms of customer service provided… went above and beyond!” – Michelle Hanson
“What amazing work. Nicest yard in the neighborhood by far!” – Jamie Widen

Negative feedback highlights incidents regarding the company’s responsibility for damage caused by their vehicles, with some customers expressing dissatisfaction with the handling of such complaints.

Examples of negative reviews include:
“Called the company as I have pictures of the damage… told they take no responsibility.” – Savannah Archer
“…dropping small rocks everywhere and hitting cars.” – Patrick Clay

Review Summary:
Positive Sentiments: Excellent customer service, timely and quality work, knowledgeable staff.
Negative Sentiments: Issues related to accountability for damages caused by vehicles and unresolved complaints.

Additional Ratings:
BirdEye: 4.5 stars based on 16 reviews, demonstrating a trend of customer satisfaction despite occasional incidents.
Total Lead Smart Rating: 7.5

Conclusion:
Hawkeye/VanGinkel Lawn & Snow appears to be a solid choice for lawn care and landscaping services in Pleasant Hill, IA, recognized for their quality work and strong customer service. However, potential clients should be aware of isolated negative experiences and the company’s handling of vehicle-related incidents.