TruGreen Lawn Care

Overview:
TruGreen Lawn Care is a professional lawn care service located in Davenport, IA. The company specializes in providing a range of lawn maintenance services to ensure healthy and vibrant yards for residential customers.

Services Provided:
– Lawn treatment
– Weed control
– Fertilization
– Lawn health monitoring
– Customer consultation and support

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (563) 391-5000
Website: https://www.trugreen.com/local-lawn-care/iowa/davenport/?utm_source=gmb_yext&utm_medium=organic&y_source=1_MTUzOTQ5ODgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Customer Reviews and Sentiment:
TruGreen Lawn Care has received generally positive reviews across various platforms:

Google Reviews: 4.1 stars based on 267 reviews.

Positive feedback highlights the professionalism, friendliness, and thoroughness of the lawn technicians. Customers appreciate the clarity in communication and the attentiveness shown towards their lawn care needs.

Examples of positive reviews include:
“The technician was friendly and took the time to walk through and address any issues…” – Julie
“Showed up and did his job quickly. Thanks!!” – Debra Ricci
“Very cordial and answered any questions… TruGreen will be on board with me for the next 30 years.” – Darin Gentry

However, a significant complaint points to poor service and lack of customer support, leading to dissatisfaction with the company’s handling of lawn treatment packages.

Examples of negative reviews include:
“Terrible service! I purchased a package… he told me he didn’t have time to treat the entire yard.” – Kay Jay

Review Summary:
Positive Sentiments: Professionalism, thorough service, friendly staff, responsive to customer inquiries, and reliable lawn care.
Negative Sentiments: Poor service experiences, communication issues, complaints about treatment not being delivered as promised, and lack of follow-up.

Additional Ratings:
BirdEye: 4.1 stars based on 267 reviews, reflecting a consistent trend of customer satisfaction with some notable issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and holds a BBB rating of NR (No Rating). There has been one complaint regarding service delivery issues in the last three years.
Total Lead Smart Rating: 7.0

Conclusion:
TruGreen Lawn Care appears to be a reliable choice for lawn care services in Davenport, IA, recognized for their knowledgeable staff and comprehensive lawn treatment options. However, potential customers should be cautious about reported service inconsistencies and unresolved complaints before making a decision.