Naturescape Lawn and Landscape Care in Lafayette-IN, Indiana 47905

Naturescape Lawn and Landscape Care

4592 Dale Dr Suite A, Lafayette, IN 47905

4.3 (26 reviews)

Overview:
Naturescape Lawn and Landscape Care is a lawn care service based in Lafayette, IN, specializing in various landscaping and lawn care solutions. The company is known for its friendly staff and commitment to customer satisfaction.

Services Provided:
Lawn care, fertilization, weed control, aeration, overseeding.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (765) 474-0641
Website: https://naturescapelawncare.com/locations/in-lafayette/

Customer Reviews and Sentiment:
Naturescape Lawn and Landscape Care holds a rating of 4.3 stars based on 26 reviews.

Positive feedback highlights the company’s professionalism, responsive communication, and quality of service. Customers appreciate the staff’s friendliness and the effectiveness of the treatments provided.

Examples of positive reviews include:
“Great service! Extremely reasonable price!” – Abhijeet Ahluwalia
“Naturescape is a responsive business, and they perform great quality work.” – S M
“We have been customers for many years… highly recommend Naturescape for all Lawncare needs.” – Sandra Gilpin

However, there were also negative experiences regarding service reliability and scheduling issues.
“I received a text confirming my appointment… around noon… I received a call that their employee did not show up.” – John

Review Summary:
Positive Sentiments: Professionalism, responsive communication, effective treatments, friendly staff, good value.
Negative Sentiments: Scheduling reliability issues, unsatisfactory customer experience in certain instances.

Additional Ratings:
BirdEye: 4.3 stars based on 26 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints in the last three years.
Total Lead Smart Rating: 7.5

Conclusion:
Naturescape Lawn and Landscape Care appears to be a reliable option for lawn care services in Lafayette, IN, praised for their professionalism and effectiveness. However, potential customers should consider the mixed feedback regarding scheduling and service reliability before making a decision.

Member Since September 2024

Listing Id 564583

Contact Info

4592 Dale Dr Suite A, Lafayette, IN 47905
(765) 474-0641
Lead Smart Rating :
7.5/10.0

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Listing location

4592 Dale Dr Suite A, Lafayette, IN 47905

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Reviews

A. A.

4 weeks ago

Very well organized, responsive and kind folks working at Naturescape!

Rodney Vandeveer

a month ago

all treatments are working well.

John

8 months ago

I received a coupon in the mail from this company for an Aeration and over seeding for my yard and decided to give them a try. They were very pleasant on the phone and scheduled my service for Friday October 20th. I received a texted on the 18th confirming my appointment. Around noon on the 20th, I received a call that their employee did not show up so they would reschedule if for the end of the next week. I ask why they couldn’t do it the first of the week and they said their guy only works on Thursday, Friday and Saturday. I received a text on the 26th confirming my appointment for the Saturday the 28th. The weekend pasted and no one showed up. I left them a voice mail Saturday evening regarding the no show. Around 11:00 am on Monday I received a call and was told that their aeration machine broke down and that they would reschedule me for the end of the week. Due to their track record, I canceled their service and scheduled with a reliable company. If this company would have just been honest and upfront with me in the beginning, I would have hired another company and had may yard done two weeks ago and probably tried them again next year. Their flier states 100% COMMITTED TO CUSTOMER SATISFACTION. Their text messages state OUR SERVICES ARE 100% GUARANTEED TO YOU SATISFACTION. For my services they were only 1% committed. I’m sure these people are very nice, but I cannot recommend them.

Jeremy B

10 months ago

They have done a great job with improving our lawn! They always make we are satisfied with their service! Highly recommend!

Abhijeet Ahluwalia

10 months ago

Great service! Extremely reasonable price! Very friendly staff and wonderful customer service! Highly recommend for lawn care!

Jill Parker

a year ago

We have enjoyed Naturescape as our service provide for fertilizing and week control for the past several years. Great customer service! If you are not satisfied, they are just a phone call away to come take a look at your yard to resolve the issue immediately. Additionally, they call/text prior to service so we are aware since we have a dog.

S M

a year ago

Naturescape is a responsive business, and they perform great quality work. My yard looks very nice.

Sandra Gilpin

a year ago

We have been customers for many years. We appreciate the professionalism and friendliness of the office staff and those in the field. They are responsive to questions and concerns. We highly recommend Naturescape for all Lawncare needs.

Daniel VanHoosier

2 years ago

Naturescape is a great company. The staff are friendly and professional, providing excellent service both in the field and in the office. The service provided is a good value. We have used Naturescape for 3-4 years now, and are happy with the results.

Major Ellis

2 years ago

great service