Augusta Lawn Care Services of Oswego (Formerly ABC LawnWorks)

Overview:
Augusta Lawn Care Services of Oswego, formerly known as ABC LawnWorks, is a lawn care service provider located in Oswego, IL. They offer a variety of lawn maintenance services aimed at keeping residential lawns healthy and well-maintained.

Services Provided:
– Lawn mowing
– Trimming and edging
– Fertilization and weed control
– Yard clean-up
– Customer service and scheduling support

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (630) 383-8823
Website: https://www.augustalawncareservices.com/oswego

Customer Reviews and Sentiment:
Augusta Lawn Care Services has garnered mixed reviews, reflected in their overall rating of 4.6 stars from 108 reviews.

Positive feedback highlights the quality of their lawn care, attention to detail, and responsiveness. Customers appreciate the neatness of the trimmed lawns and the professional nature of the services.

Examples of positive reviews include:
“They did a nice job! Lawn looks great. They trimmed everything neatly and left everything tidy.” – Deb Capet
“Great job mowing and trimming. No grass clippings were left on the sidewalk.” – Kerry Rieder-McLaughlin
“The quality of service is second to none. I would highly recommend them.” – Brittany Martin

Conversely, there are notable complaints regarding a decline in customer service and service delivery after the company rebranded.

Examples of negative reviews include:
“Since being switched over the service has tanked, Customer service contact is bad unlike before with ABC.” – SLP1811
“There was a lot of miscommunication happening… they didn’t deliver.” – Jonathan River

Review Summary:
Positive Sentiments: Quality lawn care, professional service, attention to detail, responsive scheduling, effective weed control.
Negative Sentiments: Decline in customer service post-rebranding, issues with service delivery and miscommunication.

Additional Ratings:
BirdEye: 4.6 stars based on 108 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a few complaints in the last three years, particularly regarding service issues.
Total Lead Smart Rating: 7.5

Conclusion:
Augusta Lawn Care Services of Oswego provides quality lawn care services with a commendable reputation for professionalism and attention to detail. However, potential customers should be mindful of the mixed reviews and observed decline in service quality following the company’s transition from ABC LawnWorks.