Overview:
Bernat Landscaping is a lawn care service based in Homer Glen, Illinois. The company is located at 13010 W 159th St and provides various landscaping services tailored to residential needs.
Services Provided:
– Lawn care
– Landscape design
– Mulching
– Planting
– Maintenance services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (708) 478-8300
Website: http://www.bernatlandscaping.com/
Customer Reviews and Sentiment:
Bernat Landscaping has received mixed reviews across various platforms, with a current rating of 3.5 stars based on 8 reviews.
Positive feedback highlights the quality of work and friendly staff. Customers have expressed satisfaction with the landscaping results and the professionalism displayed by the workers.
Examples of positive reviews include:
“Great service and a friendly staff.” – EM O
“Superb customer service and top notch workers.” – jaime berner
“Great work, knowledgeable people, love my landscape!” – Gina H
However, several complaints point to poor customer service and communication issues, with customers feeling frustrated about unfulfilled promises and rude interactions.
Negative feedback includes:
“Poor customer service… after waiting 3 months and signing a contract.” – R B
“Not responsive… keep making date promises that they do not keep.” – J K
“Extremely poor with keeping scheduling promises.” – James Kay
Review Summary:
Positive Sentiments: Quality of work, friendly and knowledgeable staff, good customer service.
Negative Sentiments: Poor customer service experiences, unfulfilled scheduling promises, communication issues.
Additional Ratings:
Google Reviews: 3.5 stars based on 8 reviews.
BirdEye: No additional data available.
Better Business Bureau (BBB): No information available.
Total Lead Smart Rating: 5.0
Conclusion:
Bernat Landscaping presents an array of lawn care services and has received both positive and negative feedback from its clientele in Homer Glen, IL. While many customers appreciate the quality of the work and the team’s friendliness, unresolved issues related to customer service and communication should be considered by prospective clients before engaging the company’s services.
Member Since August 2024
Listing Id 559038