TruGreen Lawn Care in Champaign, Illinois 61822

TruGreen Lawn Care

108 Petry Ct, Champaign, IL 61822

4.5 (306 reviews)

Overview:
TruGreen Lawn Care is a lawn care service provider located in Champaign, Illinois. The company specializes in a range of lawn maintenance services including fertilization, mosquito control, and overall lawn enhancement. With over three hundred reviews, TruGreen has established itself as a key player in lawn care in the Champaign area.

Services Provided:
– Lawn fertilization
– Mosquito control
– Weed and grub control
– Pest control
– Professional lawn maintenance

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (217) 356-1444
Website: https://www.trugreen.com/local-lawn-care/illinois/champaign/?utm_source=gmb_yext&utm_medium=organic&y_source=1_MTUzOTQ5NjQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Customer Reviews and Sentiment:
TruGreen Lawn Care has received a mixed array of feedback across multiple review platforms:

Google Reviews: 4.5 stars based on 306 reviews.

Positive feedback highlights the company’s professionalism, quality of service, and attentive staff. Customers appreciate the thoroughness of the service providers and the visible improvements in their lawns.

Examples of positive reviews include:
“Good quick professional job at a decent price.” – Rex Bell
“Jason Keeley is the person that takes care of our lawn… he always knocks on the door to see if we have questions.” – Sherry Johnson
“TruGreen is a great company to work with!” – Linda Muska

However, there are complaints regarding communication and missed appointments leading to customer dissatisfaction.

Examples of negative reviews include:
“I have been trying to talk with a supervisor… you don’t care about losing this customer.” – Marvin Cooley
“TruGreen applied a mosquito application… it was the first time I have ever used this type of service offered by them.” – Paula Warnick

Review Summary:
Positive Sentiments: Professionalism, quality of service, careful and friendly technicians, positive results in lawn appearance.
Negative Sentiments: Communication issues, missed applications, and customer service complaints.

Additional Ratings:
BirdEye: 4.5 stars based on 306 reviews, indicating a favorable reputation overall.
Better Business Bureau (BBB): TruGreen is accredited and has a rating of A+. There have been a few complaints noted, but they are actively addressed.
Total Lead Smart Rating: 7.5

Conclusion:
TruGreen Lawn Care appears to be a solid choice for lawn care services in Champaign, IL, receiving positive reviews for its professionalism and effectiveness. However, potential customers should be aware of some customer service shortcomings and communication issues highlighted in reviews before making their decision.

Member Since August 2024

Listing Id 538725

Contact Info

108 Petry Ct, Champaign, IL 61822
(217) 356-1444
Lead Smart Rating :
7.5/10.0

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Listing location

108 Petry Ct, Champaign, IL 61822

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Reviews

Marvin Cooley

a week ago

Have been a customer of TruGreen for many years this year has been the worst so far have been trying to talk with a supervisor several different times on my service applications that I have been skipped for 3 months in a row and the persons I talk with say the supervisor is in a meeting or busy apparently you don’t care about losing this customer,I will definitely spread the word about how I’ve been treated my sister- in – law that also has TruGeen are now looking for other companies for lawn care services !!!!!

Rex Bell

2 weeks ago

Good quick professional job at a decent price.

Sherry Johnson

3 weeks ago

Jason Keeley is the person that takes care of our lawn. He is very professional and cares about how well he takes care of your lawn. He always knocks on door to see if we have questions

Paula Warnick

3 weeks ago

TruGreen applied a mosquito application to my lawn today. This is the first time I have ever used this type of service offered by them. I have always used their fertilizer, weed and grub control as needed. I was very pleased with Paul Monroe, their service specialist. He was very thorough in his application process and took the time needed to remedy my mosquito problem. Paul was very congenial and helpful in explaining the chemicals applied and how I should be cautious for 1 hour after application to not let my cocker spaniel out in the yard. I would highly recommend Paul Monroe. Trust me you will not be disappointed. Paula Warnick Terre Haute Indiana June 21, 2024

Carl Bose

3 weeks ago

Always Professional, Friendly and Check if we have any Questions or Concerns … He made the Comment that Our Lawn was His Lawn which leaves Me that they Care about How it Looks and take Ownership of their Work

Linda Muska

4 weeks ago

TruGreen is a great company to work with! Isaiah took care of our service and he was great. Our lawn has never looked so good.

mr burr

a month ago

I highly recommend Specialist #2372 Richard Brumfield for the best service. He has be taking care of my lawn for years now and I can count on him to get the job done. He always takes time to answer any questions I may have or make suggestions.

Roger Greasor

a month ago

Daniel went the extra and covered the entire area, last several visits the person did not cover SE corner of my lot. Very happy with Daniel’s service

Lisa Barcenilla

a month ago

Tru Green staff is doing excellent job.

Michael McCarthy

a month ago

ARMONI T. did a great job answering my questions and applying the lawn treatment.