Massey Services GreenUP Lawn

John Krum

a week ago

Used Massey for a few years. The lawn guy was fantastic! But the irrigation manager and even the general manager ghosted me for the last two weeks and failed to show up to help solve my irrigation problem. My yard has now turned to straw. I fired them today. Would not recommend them unless you want your yard to look like this. Update: Massey’s failure to keep their appointments with me resulted in the death of my lawn. It’s gone. Once what was the pride of the neighborhood is now the biggest eye sore. I’m embarrassed. Considering putting a sign in my yard “Massey did this!”

val solis

a month ago

Even though technician had 5 more stops. He took the time to make sure I knew what different types of grass mix I have in my yard. What he is doing to treat the lawn and the steps that I can take if I desire to. Very informative and patient. It was very 🔥 hot that day. …

James Brown

a month ago

Donterio is the man! Turned my lawn around so quickly. He is like a grass whisperer. He gets down on the ground and inspects the grass where there may be a trouble spot to determine exactly what is happening and how to correct it. It then treats my lawn for what is needed rather than treat it like every other lawn. And I have to add that he is a very friendly worker and will patiently answer any questions/concerns I may have. Wish I would have found him sooner.

Amory Sanders

2 months ago

Horrible for repair service. I pay up front for repairs/upgrades and they just don’t show up even though I have an appointment. I have to call them and never get a call back from Joe. Still waiting. Regular quarterly service is good.

Lauren S

3 months ago

Lawn service is abhorrent, customer service is even worse. We’ve been a Massey customer for about 9 months. Over the last 3-4 months they have let the weeds in our yard get completely out of control and one of our trees is sick. I called them out to take a look and was told we would receive weekly service to banish weeds and get the tree healthy (Melissa was the tech). They came once in that month – the weeds are still out of control, the tree died and we have dead spots in the sod. I see from the yard tags Massey has been out servicing our neighbors yards in that time but did not come to us. I’ve been calling for 3 days to cancel our service and Massey continues to pass us off stating Melissa will call back to cancel service. I’ve called THREE TIMES and they refuse to cancel when we call stating we must talk to Melissa first. Finally after threatening to report the charges as fraudulent they returned the call. A waist of time, money and stress.

John Scholz

3 months ago

Their various services are performed well and they seem to use the better materials. My big issue is with scheduling and courtesy. The technicians never, ever show up on time, if they show up at all, and are usually about two hours late. They generally don’t call or apologize. Also, they only know what they’re supposed to do about half of the time. There’s a serious disconnect between the field technicians and their office. There’s also a need for training in basic etiquette and social skills for some.

Helen Price

3 months ago

My lawn technician, Shaun, has done such a great job for me getting rid of weeds! I swear my backyard turned into more weeds than Saint Augustine grass in the span of about three weeks. I called Massey and they sent Shawn to the rescue. No more weeds! Thank you, Massey!

Michael Ross

4 months ago

Samantha was awesome. Fixed an irrigation issue that many others ignored. Professional and courteous.

Dr. Patricia A. Williams

4 months ago

I am a new MASSEY customer! MASSEY team member Mr. Donterio does an outstanding job! Mr. Donterio provides excellent customer service and exemplifies the highest level of professionalism. Please send my review to MASSEY’s CEO and knowledge Mr. Donterio’s superior work!! Please follow up with me. Sincerely, Dr. p. Williams

Andrea Barlow

5 months ago

Samantha was very thorough and took the time to handle my issues and respond to all my questions.