Massey Services GreenUP Lawn Care Service

Overview:
Massey Services GreenUP Lawn Care Service is a lawn care provider located in Lutz, Florida. The company specializes in comprehensive lawn care treatments, including maintenance and repair services for lawn sprinkler systems and pest control. With a strong reputation for customer care, Massey Services aims to maintain healthy and vibrant lawns for its clients.

Services Provided:
– Lawn care maintenance
– Lawn sprinkler system repairs
– Pest control services
– Customer service support

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (813) 995-6324
Website: https://www.masseyservices.com/service-location/lutz-lawn-care/?utm_source=googlemybusiness&utm_medium=search&utm_campaign=Lutz94&utm_content=masseylocalsearch

Customer Reviews and Sentiment:
Massey Services GreenUP Lawn Care Service holds a high rating of 4.8 stars based on 102 reviews across various platforms.

Positive feedback predominantly highlights the knowledge, professionalism, and friendly demeanor of staff, especially service technician Laurance Sirju. Reviews applaud the efficient communication and thorough explanations provided about the services.

Examples of positive reviews include:
“Laurance Sirju is amazing. So sad that he was transferred to another office.” – Marilynn Howell
“Laurence was excellent. very understanding, patient, and knowledgeable.” – Suzanne James
“The technician was knowledgeable, professional, and explained all the repairs…” – Robert Markovetz

However, there is a notable negative sentiment regarding service reliability. One review points out issues with scheduling and customer service responsiveness.

An example of a negative review states:
“Lawn service does not show up when scheduled… Lawn is looking poorly. Will be looking for another service this fall.” – Brian Gilliam

Review Summary:
Positive Sentiments: Knowledgeable staff, efficient communication, professional service, great customer care.
Negative Sentiments: Issues with scheduling, unreliable service at times, and difficulties in reaching customer support.

Additional Ratings:
Google Reviews: 4.8 stars based on 102 reviews.
BirdEye: 4.8 stars based on 102 reviews.

Total Lead Smart Rating: 8.5

Conclusion:
Massey Services GreenUP Lawn Care Service is regarded as a top choice for lawn care in Lutz, FL, particularly for its knowledgeable staff and excellent customer service. However, potential customers should consider the mixed feedback regarding service reliability and scheduling issues before making a decision.