Overview:
Massey Services GreenUP Lawn Care Service is a reputable pest control and lawn care provider located in Apopka, Florida. The company specializes in various services including lawn care, irrigation system maintenance, and pest control treatments, ensuring that properties maintain a healthy and vibrant landscape.
Services Provided:
– Lawn care service
– Irrigation system inspection and maintenance
– Pest control treatment
– Termite inspection
– Customer service consultations
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (407) 884-6740
Website: https://www.masseyservices.com/service-location/apopka-lawn-care/?utm_source=googlemybusiness&utm_medium=search&utm_campaign=Apopka90&utm_content=masseylocalsearch
Customer Reviews and Sentiment:
Massey Services GreenUP Lawn Care Service has garnered a mostly positive reception, reflected in their Google Reviews score of 4.5 stars based on 54 reviews.
Positive feedback highlights the professionalism and attentiveness of their technicians. Customers appreciated the hardworking nature of the staff and the successful outcomes in revitalizing their lawns.
Examples of positive reviews include:
“Mike worked diligently to ensure that the sprinkler heads were reaching all the dead areas of our lawn. We are so appreciative of his hard work!” – Terri Losani
“Lamont is very attentive to my lawn and calls the day before to discuss any concerns I may have.” – Cigar Smoker55
“Our lawn looks great… Doug continues to set the standard of great customer services.” – Gordon Hudak
However, some complaints have been reported regarding communication issues and service dissatisfaction. One customer described their experience negatively, emphasizing inadequate service and management responses.
Negative feedback includes:
“I just canceled my service, and they leave my grass horrible and with a lot of weeds.” – Bully
“Alton mentions it’s a ‘wait and see’ situation regarding the results.” – Alton Hughley
Review Summary:
Positive Sentiments: High-quality service, knowledgeable staff, professional technicians, and excellent customer care.
Negative Sentiments: Issues with communication, dissatisfaction with results, and unresponsiveness from management.
Additional Ratings:
BirdEye: 4.5 stars based on 54 reviews, indicating a consistently positive customer experience with some exceptions noted.
Better Business Bureau (BBB): The business has a profile with a BBB rating of A, reflecting a commitment to resolving customer issues.
Total Lead Smart Rating: 7.5
Conclusion:
Massey Services GreenUP Lawn Care Service stands out as a reliable choice for lawn care and pest control services in Apopka, FL, with many positive reviews praising their knowledgeable and professional staff. However, potential customers should remain mindful of the occasional service-related complaints highlighted in some reviews.
Member Since August 2024
Listing Id 529204