Elevation Contracting in Ellensburg, Washington 98926

Elevation Contracting

103 Emerson Rd, Ellensburg, WA 98926

3.9 (12 reviews)

Overview:
Elevation Contracting is a landscaping company located in Ellensburg, WA. They primarily offer services related to irrigation systems and landscaping maintenance.

Services Provided:
Irrigation system installation and maintenance, landscaping services, customer consultation.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (509) 968-4024
Website: http://etreellc.com/

Customer Reviews and Sentiment:

Elevation Contracting has received varied feedback across various platforms:

Google Reviews: 3.9 stars based on 12 reviews.

Positive feedback highlights the company’s effective irrigation servicing and willingness to resolve issues, while negative reviews point out communication problems and poor follow-up on services.

Examples of positive reviews include:
“Kudos to the crew at Mike’s/Elevation! We appreciate their faithful servicing of our sprinkler systems.” – Amanda Zietzke
“Thanks for reaching out!” – Victoria Langford

Conversely, complaints include:
“Does not return phone calls. High employee turnover disconcerting.” – Fred Becker
“His inability to return phone calls, texts etc is really disappointing.” – Chris Falk

Review Summary:
Positive Sentiments: Value in irrigation servicing, responsive to resolving issues.
Negative Sentiments: Poor communication, high employee turnover, unfulfilled service requests.

Additional Ratings:
BirdEye: 3.9 stars based on 12 reviews, indicating a mixed customer experience with some highly satisfied customers but notable frustrations.
Total Lead Smart Rating: 5.3

Conclusion:
Elevation Contracting may provide valuable irrigation and landscaping services in Ellensburg, WA, with satisfied customers praising their technicians’ hard work. However, potential clients should consider reported communication issues and the mixed quality of service before making a decision.

Member Since August 2024

Listing Id 548403

Contact Info

103 Emerson Rd, Ellensburg, WA 98926
(509) 968-4024
Lead Smart Rating :
5.3/10.0

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Listing location

103 Emerson Rd, Ellensburg, WA 98926

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Reviews

fred becker

2 years ago

Does not return phone calls. High employee turn over disconcerting.

Victoria Langford

4 years ago

Tried to call their phone number that they have on their flyer and it doesn’t work. So I guess we won’t be using Elevation Contracting. Update: Received phone call to discuss the phone number issue and they are looking into it. It was good that they reached out to try and solve the problem. Thanks for reaching out!

Amanda Zietzke

5 years ago

Kudos to the crew at Mike’s/Elevation! We appreciate their faithful servicing of our sprinkler systems. Harnessing a combination of modern technology and old fashioned hard work, these guys deliver! (We have known Bruce & family for years!) Thanks Wyatt, Bruce & Crew!

John Schmit

5 years ago

After repeat e-mails and calls to get irrigation inspection and explain how I could adjust/maintain my system ongoing, I was billed for a lengthy visit but did not get what I requested. The rep ran out of time and was going to arrange follow-up visit to correct problems identified, but he did not. I included a complaint letter with payment but never heard back. Perhaps mine was a one-off experience, but it was very poor.

Carlan Wray

6 years ago

They’re the best place in town to go for your irrigation needs go get them but they’re very busy right now

Chris Falk

7 years ago

Bruce is a good guy but even by contractor standards, his inability to return phone calls, texts etc is really disappointing and it’s happened more than once since I’ve worked with him. It’s one thing to try to reach a contractor (of any sort) 2 or 3 times and wait a week or 2 for a return call when you know they’re busy, but when you can’t get a return call (or text) in MONTHS, that’s unacceptable in my book. He charges plenty for his services and even if he didn’t, returning phone calls inside of 6 months seems reasonable. Some day business may slow down for contractors in his line of work and referrals from current or past customers could be pretty important.